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April 2024 by Wildflower Perera
As a part of our family tradition when visiting Hawaii, we had dinner at the Cheesecake Factory. We usually go to the Waikiki location but since we are staying in Kapolei, we decided to go to this location.We had made a reservation in advance so when we arrived, our table was ready. We sat in the patio, the server was fast and attentive. I ordered the lemon piccata, which was Ok, too sour for my liking. My husband went with his usual Jambalaya, which was way too salty and had a strong vinegar taste. When we mentioned it to the server, she offered to switch it out to another dish - pineapple shrimp was the next pick. That dish was very sweet and by the time it arrived, the rest of us has already finished our meal.To add salt to injury, when we registered the reservation and created a rewards account online, we were under the impression that we were supposed to get a free piece of cheese cake. Turns out, that is not the case.Overall, the experience at this location was quiet disappointing and this will likely be our last visit to the Cheesecake Factory.The food and the drinks were also very overpriced. $33 for 2 long Island iced teas were hefty. Entrees were around $29 each. Very pricey, especially considering the poor quality of food.We are never going back!
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April 2024 by A'eloa Pool Service
Definitely no Gluten Free friendly!Im allergic to Gluten, not bad like Celiac disease but I do end up looking like Hitch in the movie when he had his reaction.I had the Thai Lettuce wraps, and boy did I pay the price The next day!The sauces have gluten. So now I look like Quasimodo ?My hubby's Fish Tacos tortilla didn't taste like OG Corn tortillas, so I did a little research when I got home, turns out there is flour in their corn tortillas, and also their corn chips are dusted with flour . Also their artichoke dip has soy sauce which has gluten. Gluten allergies are a serious concern.My friend and her 2 kids ended up in the hospital because the paper take out containers had gluten! Not from this establishment but, just sharing to show how serious Gluten allergies are.I used to love Cheesecake Factory, but now that I have developed allergies I don't think it's something my health can afford to gamble with. There should be some guidelines to alert us about things we assume are gluten free, like corn tortillas or lettuce wraps.Besides that, the service was great!Dietary restrictions: NOT GLUTEN FRIENDLY OR SAFE!!
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April 2024 by Mike Maramba
Takes a while when you ask for condiments or more bread...pasta a bit on the dry side...but taste was okay..Parking: plenty...
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April 2024 by Yasu Tosa
Best cheese cake!!!
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April 2024 by Arlethia Aurelis
Very busy try to make reservations
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April 2024 by Dayna “Mahea” K
There was a long wait to be seated and for our food to come out. The Steak Diane combo is delicious. The Mushroom Burger came without any visible mushrooms ?. When I brought it to our server's attention she said that the mushrooms were under the cheese. I honestly couldn't taste it. Overall great food, ok service.
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April 2024 by Jade M
Worse Advocado egg rolls I've ever had! These rolls sat in the grease for longer than they needed to. They were so soaked in grease I couldn't even eat them, not to mention the browning of the Advocado.A waist of $20.00 down the drain.I eat these all the time, and they are crispy and fres. The cooks should be ASHAMED they let this food come off of the line looking like this. The looks of it screams clogged arteries. I will be contacting the corporate office.
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April 2024 by Raymond Duarte
I loved it! The atmosphere, food variety, excellent service, very good Pina colada! A touch of class! Enjoyed everything!
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April 2024 by Gramz Hawks
Food was good only bad side was when we went grills were down so wasn't able to order a cheeseburger. Cozy,
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March 2024 by laurie menefee
Always Yummy!! Good food here. But very busy.
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March 2024 by Jecks Lim
Why can't reservations be done for party more than 6? Just annoying.
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March 2024 by Bryan Laragan
There we're no much choices to order, I mean most of the food were not available, no chicken, no eggs. The staff apologize to us and even gave us the permission to choke her, or kick her but of course not to kill her... We leaveor walk out of course.
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March 2024 by Melissa Shimomura
I had the worst service in the bar area. If i decide to go back i will not sit there again. Food was excellent when i did get it.So update - went back. This time I had a huge group. There were 12 of us. I wasn't allowed to make reservations. I was advised to show up around 4/4:30 with at least half of our guests in order to attempt to get a table with a shorter wait. When we did order the food took so long. When we did get our food it tasted like it was sitting out for a while. It wasn't even hot. So disappointing.
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March 2024 by Hideaki HAYASHI
It's better than Waikiki because it's more empty.
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March 2024 by suga
The food was good but it could not make up for the awful service my guest and I were forced to endure. First and foremost, we waited over twenty minutes to be seen by a waiter, we had to grab our own menus, utensils as the hostess provided us with none as well. Secondly we waited over an hour for a singular slice of cheesecake, water and bread. No refills on the water was provided. Absolutely awful 0/10.