-
March 2024 by Ray B.
Staff are awesome here! They seem to genuinely love working there. I had a lot of help from Deland (the manager) and Lani at the register. Great staff! Keep it up!
-
January 2024 by Cindy G.
It's Aloha Friday here in beautiful Hawaii!! Off from work today and headed straight to the mall! Bath & Body sent me a free gift for my birthday last month and decided to finally redeem it! Totally surprised that I was actually awarded two free items!! Wowza! Thank you Bath & Body, I'm totally happy with my free scents! I enjoy shopping at Bath & Body especially when they have the $2.95 & $4.95 SALE. I'm there ofcourse... It's worth signing up for rewards & getting emails on new items. Great for gift giving & for yourself!
-
November 2023 by Reyna A.
Very bad service lots of workers no help line was very long if you exchange an item after standing in line using a walker you have to stand in line again no matter how long it is , even if your handicap that's terrible
-
November 2023 by tburt50
We appreciate not having to carry hand soap back from Vegas!
-
October 2023 by Erika Duke
Stopped in because I had some coupons. They had their Halloween and fall items, which are my favorite. The customer representatives were friendly and were available if I had any questions. I easily found plenty of items to purchase. Check out was quick and easy.
-
September 2023 by Andy L.
I have picked up products here few times and all my encounters with the staff are great. Things to like about this location is one it is conveniently located in a strip close to man roads and or freeways. I can easily stop by straight from work without going in deep into the outskirts of Kapolei. Two, it has ample parking as parking is shared with other establishments in the mall. Once parked, store is located no more than 3 minutes walk away. Three, store is clean, organized, and fully stocked. Four, staff are very welcoming, courteous, and friendly. Five, lots of sales and lots of option from bath, body, air, car, and hair products. If you have the option to order via the app and pick up in store, definitely recommend this. It will tell you your order will be ready within the next 4 hours, but based on my experience it was ready before the 4th hour.
-
September 2023 by Jennifer Abee
Helpful, friendly staff with great selection and variety. Very clean and organized store.
-
July 2023 by S Fujii
Associates were kind and very helpful.
-
July 2023 by SHEV VALDRY
Excellent service... Went to pick up my onliine order but didnt feel comfortable since had to babysit the dog. Let the 1st employee I saw my situation. They took care of getting. My order while i chilled outside and waited.
-
June 2023 by Bryan Odo
Great people working! Helpful and funny! It's a bit out of the way, but if you're there, so worth it!
-
May 2023 by Taua Taua
Always gifts ideas for myself or someone special.LONG LIFE BATH and BODY
-
May 2023 by Joe Messier
Great smelling products and a very friendly and helpful staff
-
May 2023 by Manuel Ramirez (Manny)
It was a great experience, greeted as soon as we got in the store with a "Hello, and welcome to bath &body works I'm here to help you find what you're looking for." All these stores always smell so good. Great experience, we found everything we needed.
-
March 2023 by Luana Lui
It's always a pleasure to go bath & body works,staff is always friendly and helpful
-
January 2023 by Monica E.
I don't have a problem with the products; love the soaps and hand gels. But their rewards program is a joke. I ordered products using my rewards--my birthday reward, and a purchase reward. Received an email that they received my order. Then next day, they email me that my order has been cancelled -- no reason given. I assumed it was because it wasn't at the store. So I contacted B&BW; the rep said he will ship out my order free of charge since it wasn't available at the store. I waited a couple weeks but didn't receive anything. So I contacted them again, and they tell me to reorder. By now the rewards aren't in my account, so if I reorder I would have to pay full price for everything, without the discount and without the freebie. What the heck? I asked about the rewards I was supposed to have, and was just told to reorder. Be careful ordering online using rewards, because they will just cancel it and take the rewards back!