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February 2024 by Skylawn Folaumahina
CHERRY SERVICE
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February 2024 by Bebez Villegas
They were very nice and quick to help me when I first walked through that door.
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January 2024 by Miguel G.
My Wife and I had a 9:00 appointment this morning. Got there and waited for a few minutes. We were greeted by Riku Olszewski. We went in to upgrade my outdated iPhone 7 but, ended up getting a great deal that included upgrading our Keiki's phones as well. Riku was very patient, helpful, clear and concise. He also helped us transfer all of the information from our old phones to the new ones. The process took a little over an hour. During that time we talked Family and football. He treated us like Family. I highly recommend this store. You can make an appointment on their website. Another customer was being helped by one of Riku's Team Members and she was trying her best. Be Patient and give the Staff time and you'll be Happy with them.
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November 2023 by kekiwell
Very helpful! Great experience.
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November 2023 by Michael Stevens
Great job.
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November 2023 by Hunter V.
Highly recommend not coming to this location. A manager and employee screwed me over making it seem like she was giving me a great deal and making my monthly payment lower when really she added a line that I am unable to use. I would have never agreed to the deal if I would of known the actual monthly price or knew the line wouldn't work. I am paying $297.00 for only 2 phones for 3 years. ONLY 2 phone not including insurance!!! I have tried calling AT&T multiple times, but they will not let me cancel the useless line until the end of my contract...Save yourself lot of money and go to another carrier.
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October 2023 by tanner Berry
We went in with a very complicated problem that we had went to 3 other stores and called 611 for hours to solve with no success and they got it done for us no problem. We got helped by Kirk and Barbara,and they were awesome! First time ive left an att store with a smile.
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October 2023 by Quinton Fulkerson
Barbara was our store representative at the Kapolei branch. She took us step by step to make sure we understood our new Phones. She went above and beyond our needs with great customer service. We were very impressed with her knowledge and followed up to insure we were completely satisfied. We felt very comfortable in the Branches atmosphere. Not rushed or pressured. That was refreshing. Barbara is a great representative for AT&T. Thank you
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October 2023 by Roger S Alama Sr
Every time I go to Kapolei AT&T I get great results, the representative’s are always friendly and helpful. They answer my questions about what I need to know. Thank you.
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September 2023 by Geo. NoName
We were on Vaca in Honolulu. Second day took my phone for a bath in Ocean. Did not do well at all , went dead! Barbara fixed us up in no time. Appreciated their help and understanding. .THANKS AT&T
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September 2023 by Jeffrey Kirkland
Go see Barbara! She is so incredible and fast! Very personable and professional
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July 2023 by Missy M.
The workers were very helpful & informative.
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May 2023 by Delilah B.
The two guys working tonight, may 30, were so incredibly friendly and helpful. If I ever have a problem, I will definitely be returning. He solved my problem in 10 minutes. Writing this review so that the bosses see what an awesome job they did
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May 2023 by Cassie
The guy Kevin that works there is AWESOME ?Our service really isn't that great in our place we live though ?
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August 2022 by Michael
I'm AT&T. Staff is ok. Don't seem to be that knowledgeable about products, actually a couple hired hands.