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January 2024 by They L.
Bad delivery and communication and took forever to set up. The damn thing anyway wasn't that hard to set up oh and when I mean by communication and delivery is they brought the wrong things twice oh, and forgot my dresser and another item. I'm waiting on. Still didn't bring it
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December 2023 by sheldon bailey
Awesome experience they made it so easy with my decision would highly recommend!!! Very satisfied!!
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December 2023 by Maureen Wood
I had a wonderful experience at Ashley/Homeworld in Kapolei. Particularly kind and attentive was the sales associate, Gina. She took care of all my needs perfectly and I will soon be sitting in a new powerlifting recliner!This compared to the bad online experience I had with Ashley and Synchrony on the phone. Gina turned that disaster into a miracle! Thank you Gina.
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December 2023 by Shirlene C
Mike Bonifacio is awesome!! He help us before and he knows his merchandise. It was a friendly and relaxed experience. Mahalo, Kapolei Ohana
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November 2023 by Ben Balangue
I should have given them a five star if only they have the items that I want. during this black friday sales event . The sales lady (RBA) was very efficient ,helpful and nice to deal with the transaction explaining the details of the availability and delivery of the item that I choose to buy .
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November 2023 by Cyra C.
I had an outstanding experience with Russell at Ashley HomeStore kapolei. Her expertise and professionalism made my new couch purchase seamless. She was attentive, answered all my questions, and went above and beyond to ensure I was satisfied. I even had questions after store hours and she was always willing to help! She was patient even when it took me weeks to finally decide which couch I wanted. I appreciate her dedication to excellent customer service and would highly recommend her to others. Thank you Russell! We got our dream couch and we couldn't be more grateful for all her help!
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November 2023 by DRJS Young
AJ was awesome. Didn’t stalk us like other places do. Was honest, personable and knowledgeable. Will keep his card for future purchases
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October 2023 by Drucilla Kent
Entire staff friendly and efficient. Clifford went above and beyond.Delivery guys, friendly and respectful of my home! Bought 11 pieces of furniture!
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September 2023 by Samantha Liana
My family and I walked in Kapolei Store and love working with Gina, she is very , very helpful. I had a problem with my furniture and she took care of the probably immediately. Today I went in to buy some other pieces, and again was greeted by Gina, awesome face to see when you walk in, always smiling and always so helpful. Thank you so much Gina??♀️I forgot to take picture of the dining table, all on order.Love my Furnitures❤️
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September 2023 by Michael Graham
Cliff helped us. He was friendly, not pushy at all, knew where to find the different furniture pieces we were looking for, and gave recommendations. It was easy to purchase things from someone like that.
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September 2023 by S. Rice
Arnold was awesome! He helped us out with our furniture order, even when we needed to change delivery. Great service and selection. Thank you!I also must give a shout out to Russ, who we have worked with for the past couple of years as our family has grown. She always provides excellent customer service and is very easy to work with. I highly recommend asking for her by name. Thank you Russ!
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July 2023 by BranD Oson Palau
Roger helped us with our new sofa’s. He was very patient and helpful and provided all the information we needed and offered helpful suggestions regarding questions we had on delivery.I do wish that there was no charge for delivery, especially since furniture is a big purchase but that’s not the sales persons fault.Can’t wait to get our new furniture!!! Thank you Roger
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May 2023 by Aileen C
Excellent service & affordable. Purchased a sleeper sofa that fits perfect for my needs.
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May 2023 by Melanie Daranciang
My husband and I walked into the Kapolei location and were immediately greeted by Arnold Ambrocio. He was very helpful and assisted us in looking for countertop seating. He was nice enough to carry several styles to a countertop height table so we could actually "feel" how each chair felt. When we decided on the "right one" Arnold told us that we would qualify for an additional discount due to the amount of our purchase. Highly recommend visiting the Kapolei store. Large showroom and great customer service!
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May 2023 by Ohana Torres
Arnold has helped us twice in 1 month. We first came into the store to see a couch we saw online in person and briefly mentioned we would probably be looking for a dinning table soon. Arnold helped us purchase the couch and helped give us suggestions for tables for our large ohana. He went above and beyond to help us create the vision and comfort we wanted for our home. We highly recommend working with Arnold. He was helpful and knew the best products that would be suitable for our needs. He was also very patient with us as we discussed with our 5 keiki while in the store and got their preferences as well. Friendly, helpful, and reliable. MAHALO NUI LOA!
