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November 2023 by Zack Williams
Sales people paid a 2% commission!? REALLY!? This should not be legal....Our labor department needs to step up in these times of economic hardship and make sure that the rights of ALL constituents are FAIRLY represented. Not just those of the biggest donors and other members of the local bourgeois. They are already pushing out Hawaiians and other economically oppressed minorities with real estate speculation and similar dubious endeavors which provide the requisite plausible deniability such that mainland investors are increasingly encouraged to relocate to Hawaii guilt free.Pardon the mini rant!
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June 2023 by Victoria M.
Always a treat to shop at The Ackerman Gallery!! We make a point to stop in every time we are in Hawi and share this little gem with our friends and family. Customer service is phenomenal and the gallery has beautiful Hawaiian jewelry and clothing, etc. So much Aloha in this business.
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May 2021 by Josephine T.
We visited from California and were recommended to check out Hawi. This shop has a great variety of products from souvenirs to fine jewelry and art. It really has almost anything you might be looking for! Ha'a was especially helpful in picking out the perfect jewelry pieces for us. Thank you so much for your hospitality and kindness! Also COVID friendly - hand sanitizer at the entrance and everyone wore masks.
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February 2021 by Tori B.
Wow. Just. Wow. This is such an amazing place! There is a gift for everyone on your list in every price range. Looking for a great souvenir? Check! Looking for a beautiful pics of art? Yup! An Authentic Hawaiian piece for your home? Got it. A gorgeous silk dress with Hawaiian flowers? got that too How about a tee? Lots. How about an manager with SO MUCH ALOHA???? Yes!!!! We got there at closing and she invited us in and let us shop until we were done. Highly recommend!!!
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February 2020 by Cynthia O.
I have frequented the Ackerman store in the past many times. I am from the mainland and also have a home in Waikoloa. We visit the Big Island 3 and 4 times a year. I have always shopped at the Ackerman store and have spent a lot of money there for myself and grandkids. My one stardoes not reflect the store but it does reflect an employee. This time I wanted to get something special for my grand daughter and know Ackermans has unique gifts. There was a tall blond woman that was working there. She never once asked me if I needed help and when I went to pay it was as if I was asking her for a favor. She never spoke to me until I asked her if she had a box for the little brown guitar. She was clearly agitated at me daring to ask her for something. She came back from the back room and informed me that there was no box. She told me she would bubble wrap it. Every time she pulled off a piece of tape she would slam the tape holder down on the counter. She kept pulling a lot of tape off and slamming the holder down. Clearly she was agitated. Another customer saw her with the tape holder and could see she was agitated and made the comment" wow nothing is going to happen to that guitar" After I paid for my merchandise she asked me if I wanted a bag and I said yes she then placed everything in a bag and handed it to me without even saying thank you. I did sarcastically look at her and tell her "You're welcome!"with a huge smile. This woman either needs to learn how to appreciate her customers or find a job that doesn't include working with the public.
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January 2020 by Lisa H.
Nice folks here. Ended up with cool sculpted koi pieces from here and jewelry. I wanted to get one of the metal whale sculptures too so I'll have to figure out who makes them and how to order it and get it shipped out to me too.
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October 2019 by Adrian Z.
Located across the street from the King Kam statue, this was a very cool gallery/gift shop. I was talking to the very nice woman who was running the store on a Wednesday afternoon - she was awesome and really knew the area. This is a clean and well appointed store in Kapaau stocked with quality items. I shall return on my next trip to the area!
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September 2019 by Judith S.
This is one of my favorite galleries on Hawaii. It's a lovely drive from the Kohala area and the gallery features visual art, jewelry, sculpture, clothing, all sorts of lovely items. Directly across the street is the statue of Kamehameha who seems to watch over my shopping sprees. This year Julie was the lovely person tending shop and we had a good time choosing my mementos!
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September 2019 by DIABLA ELLA
Amazing helpful warm staff!!
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May 2019 by JJ Dowling
The gallery staff was great. Helped me select a gift for a friend. And it was doubly great because right next door I had lunch. Made everything so easy.
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December 2018 by Cynthia C.
I can't even begin to describe how much I love this place. It doesn't matter how far away I'm staying on the Big Island, I will always make a trip to Hawi and to this store. They have beautiful artwork with local artists, clothing and especially jewelry. They usually have a great deal on jewelry- buy 3, get 4th for a penny! They will also switch out the length of the chains for you at no charge. The other day, we all got to talking this time and forgot to switch them out. I was already gone by the time I realized it and they sent me 3 new longer length chains to my residence!! So, so, so nice! What customer service!! My favorite gal there is my birthday twin, Ha'a. She is THE BEST! So personable, knowledgable and sweet. She is the epitome of Hawaii and Hawaiian to me. So lovely and friendly. So mahalo to everyone at Ackerman Galleries and especially to Ha'a! See you next time!
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September 2018 by Mariya LaFromboise
We stopped here after visiting Kēōkea beach.
The woman working in the shop was very friendly and even gave us some information about the area, and other places we should stop by. Got some lovely handmade jewelry to take back home. Got to view some awesome art. Then we went next door to Kings View Cafe and had a bite to eat.
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September 2017 by Fred Wellons
Julie was very helpful the first day. Other helpers were very helpful the second visit. Great selection of Hawaiian-themed clothing and jewelry, kitchen and decorative items. So nice that we drove back from Kona for a second day!
