-
June 2023 by Punani
Today in the evening (6/24) I had the worst customer service experience at Torrid. The employees were disrespectful, rude, belitting, and impatient. They made me feel so unwelcomed. I will not be returning.
-
May 2023 by Ma R
Very good variety of cloth, large assortment in the clearance section with higher discount than other stores. Save lots of money, but the employee wasn’t really interested, neither in helping me nor in selling items. Anyway, I had a great deal, so I am happy
-
February 2023 by Nancy Cullen
Nice staff? Lots of wintery. Clothes high prices
-
December 2022 by Tea P.
I love the jeans here and have good experience with the employees. But the last time I went I spent 100 dollars on the bombshell jeans that are specifically made for my body type. The first pair I bought lasted 2 almost 3 months I ended up losing some weight in my lower tummy and it got awkwardly loose on my waist. So i went to buy a new one one size down. I'm jus disappointed that I gotta spend 100 dollars for jeans that fit me till I lose a couple pounds and gotta get a new one. But it's ok cus I'm losing some weight.
-
August 2022 by T M
They have really reasonable prices for thick woman.
-
May 2022 by Allison Smith
The store itself is nice BUT the same female that retails in there is not. She definitely discriminates the customers.
-
March 2022 by Jaimee-Linn S.
I miss the old manager Carissa. She was kind and never so rude. She respected if someone said they were not ready to deal with an associate -- the current manager Deysha is HORRIBLE and really really disrespectful!! I walked in and when I was greeted from Across the store she began approaching and asked if I needed help, I said no- she asked again and I said I have an online order to pick up but I am not ready to deal with that and I'd like to take a look around first. She wanted to continue to try and ask me to deal with the online order and I said no again, and I'd deal with it in a minute - I'd like to look around first. When I approached the register to ask if an item was available she was rude again. When I was ready to pay she asked if I had a problem and what my attitude problem was about. The Audacity!! I said I don't think I owe an explanation to her but I said "there's nothing wrong with me stating I was not ready to deal with my order and that I didn't need help".... She went on and on at me as if I was her child about my attitude. I said she's confronting me and her violent outburst regarding me not wanting help at the moment was uncalled for. Again she continued on and on..... to the point I was frustrated and annoyed. When I asked her name she said Deysha and she's the store manager and go do what I feel like I need to. Clearly she doesn't like her job and doesn't realize dummies like me who buy overpriced ripped denim and shirts pay her salary.
-
March 2022 by Sweetie C.
I LOVE TORRID I was looking for plus size Womens clothing store other then Walmart which by the way doesn't have the lastest fashion or Rosses which is to highly price or polyester, Anyway my daughter ended telling me about Torrid so googled & saw you had a Website from that day forward which was literally this past Friday 03/11/2022 & my first time time to Torrid & Fell in love with the women clothing store It reminded me of a store like Torrid that I had growing up in high school called: Hartfields Plus it was just like Torrid. Mahalo again been back twice already
-
January 2022 by Samantha Bennett
The cashiers were so friendly and helpful. I often get nervous shopping, but this was a great experience!!!
-
December 2021 by Keone Kaleikula-Kele
Current employee of said establishment ?
-
November 2021 by Ilima Duarte
Ordered online & had it delivered to the store for free. You can try them on & return there to save time. Of course I kept all 5 pairs of boots!
-
October 2021 by Katie Callahan
Always a pleasure shopping here. The girls are always great and I feel accepted shopping here. It's great to have a place to come, especially when there's limited options on island (no Lane Bryant).
-
October 2021 by Selena Lagadon
Nice staff. Good service
-
September 2021 by My Queen
The store is very well organized and the staff is always very friendly & helpful. Very attentive to your needs. Always a very pleasant shopping experience here.
-
September 2021 by Noone Tony
Came to look for a dress for sister.. All 4 pr employees didnt even say hi nor asked me if i needed anything.. Just taled abiut some grand kids and sisters stuff..yea next store
