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August 2024 by Jolyn Tenn
These folks are on it. Well staffed and friendly professional service indeed. Only walk in, no appointments can be made however the wait time was about a minute and I was done within 5 minutes. Fantastic! My clinician was very competent, got my vein on the first try, minimal pinch and done within 45 seconds. Speedy and throughrough.
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November 2023 by Ryan Tanino
Quick friendly service. Simple blood draw... Took no more than 5 minutes. They will let you know if certain tests aren't covered by health insurance. Very helpful.
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August 2023 by Corey G.
Getting blood work done is no fun, but at this place it's pleasant not painful because of the atmosphere, skill and care of the folks who work here! Mahalo piha no ka 'oihana!
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May 2023 by Erin B
Friendly and fast. Went for a blood draw at 10 am on a Thursday morning and I was in and out in 5 minutes.
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January 2023 by Emmett M.
This is where I choose to get my blood work done. I have never had a bad experience here, thank You God! The people who work there have been so kind. I like how the seats are separated, the numbers to take are there when you enter and the staff is always so nice to me!
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November 2022 by Patri Hildreth
I have been going to the Kaneohe Diagnostic Lab for several years. Everyone there is professional and friendly and I never have to wait very long between 8 and 9AM.
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August 2022 by Mark Y.
Regular blood work done!! Staff is super friendly and efficient! Opening at 5 in the morning is a great thing for people who work early!
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August 2022 by AngelicOne
Be careful when you go here, they lose your blood sample as well as your paper work!!!
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August 2022 by Mel P.
They r quick and thorough no Matter what location I have gone to kapolei, Kaneohe, or Kuakini
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May 2022 by p
Went 7:30 Saturday morning. 10 people ahead of me some waiting outside to safely social distance. Line went rather quickly. Justin, my vampire, greeted me & asked me to wait in the blood drawing room seat 2 while he photocopied my ID & insurance card. . He promptly returned, verified my identity & proceeded. I confessed that I am a chicken & won’t be watching so he made small talk thru the process & before I knew it, it was over. Justin is an amazing phlebotomist. Weird to say this but great experience!
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February 2022 by Deborah P.
I always come to this lab in kaneohe even though I live in kailua but this lab is friendly,and clean. Just a note: if there's a holiday during the week then lab is crowded be expecting a long wait time. But when i go I still have to wait but this time was during the holiday week and I was amaze it was fast due to a lot of tech with their trainees. Also there is a shortage of butter needles if your are one of them like me that uses them for blood draw. Stay safe. This is a nationwide shortage.
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February 2022 by Erika Rodriguez
So you can't know if you're pregnant unless you see a doctor first, That is ridiculous! Customer service was very poor.
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January 2022 by Nami D.
Super fast and efficient. The lab workers are super nice and helpful and got my blood drawn quickly and were friendly the whole time!
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January 2022 by Lora Santiago
I go there quite often, on a regular basis for blood work, and I always leave feeling good. I admire their customer service, even after drawing my precious blood. Thank you Kaneohe DLS.
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November 2021 by Raelene Hinkel
Had my lab work done here twice in one month. My first experience was okay. I went in around 8:20AM and waited about 40min. The employee that took my blood had to take from my hand because they could not find my vein. (This was not their fault, it has always been difficult for them to find my veins to take blood).
The second time I went an hour before closing, and did not have to wait. As they were preparing me to take blood, the employee (Cliff) walked into the lobby to announce he was done with his day. When Cliff saw me, he said “this will be my last one” and asked me to follow him. He sat me down to take my blood, and began wiggling the needle to find my vein. Cliff proceeded to tell me that I needed to “drink more water” and “the last ones are always the worst” as he wiggled the needle inside my arm. I told him that they took it from my hand last time, and he did the same. While he stabbed me with the needle and took blood from me he continued to tell his coworkers how he “was just about to leave but volunteered to take me” and “the last ones are always the worst”.
Although points may be valid, patients are still customers and are paying their lab technicians to do their job, and treat them with respect.
