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December 2023 by Toby I.
Can't complain they had everything i need a day before Christmas. I got the last two items off each i needed. The check out people are so friendly and efficient. I was expecting slower lazier ones i deal with on the mainland but this is a good change!
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November 2023 by Michelle L.
BEWARE! Prices are cheaper at Walgreens!!! Zero stars for Long's Pharmacy. I picked up medicine and paid $100 (with insurance) thinking it would be the same at all pharmacies. My next prescription was picked up at Walgreens and it was $25.00!!! Incredibly disappointed in Long's Pharmacy. No price adjustments allowed. I am sick to my stomach.
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December 2022 by Gail U.
First time for us to this branch on the Windward side. We were driving around the island.Very helpful pharmacist who actually left her post to show me where the recommended Allegra was (sneezing and coughing) and the different types ie 12 hours vs 24 hours.Hubs used their restroom after a family of 4. It's by their minute clinic and you need a key.We also picked up lemon peel, ginger, li hing cherry, and more. Doc was generous as ever and paid for everything. She's too quick.Glad we found this store as we had Yelped 2 crack seed shops that were supposed to be nearby.Longs had what we needed so we headed home after that.
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November 2022 by Gabriel P.
Sad Face This morning at about 8 o'clock am 11-10-2022 went to check out. Looking for an open cashier,there was none. There was a line at the self checkout, so I stood in line. While I was checking out, I asked the worker there If any of the regular checkout counters we're open, and she said that she was the only one working. Sad face again.
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October 2022 by John Kim
Directly to pharmacy. Nona - she ignores direct phone line from Dr office. Waited over one an hour, no answer. Came in person to find out. And she has attitude and push me back in line. In store waited another 30 mins. Bad service from Nona
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May 2022 by Megan N.
I came in earlier today and was paying at the self checkout area. I have three Marine Corps Challenge Coins in the coin section of my wallet and for some stupid reason, I took them out to get change and never put them back. It wasn't until 10:30pm that I noticed they were gone. I searched high and low in my car, house, and work. I felt the need to call Longs just as a last resort. Someone had found them and kept them safe for me. I instantly started crying on the phone when the woman said she had them. I'm so sorry that I can't remember her name. These coins (one especially) has been in my possession for two decades. I was so lost and heartbroken. But the wonderful people there kept them and returned them to me. I will forever be grateful. Thank you to the wonderful team that knew these were special to someone.
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February 2022 by Jolene L.
They are well stocked and clean. We were able to find everything we needed. Sale items were still available :) Mahalo for the ad coupon!
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September 2021 by Elena M.
I arrived at opening for a behind the counter allergy medicine- my daughter was suffering. They were out and I asked if they could call the nearest longs to check for me. The front person -joey- said no there was someone waiting in line. There was one person waiting, four pharmacy staff - and none of them could help me. The pharmacist was right behind her and knew what I needed and did not step into help. This does not make sense, and is not customer service or pono. This is one reason why chain stores have a bad reputation and we should support local.
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August 2021 by PATRICK AYERS JR
Pick up meds
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May 2021 by D A.
Had to give them 3 stars. I always go here but a couple of nights ago, there were no registers open! Only the self check out.
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March 2021 by Phillip E S.
Had some time to kill before having a massage next door. Decided to check out this store hoping they would have postcards. (In Hawaii visiting my sister for the next few months.) They didn't have anything I couldn't live without, but the staff was very friendly and helpful. I'll definitely come back if I need anything.
