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January 2024 by Bradley Brill
Generally we have good experiences here. Access to the customary daily goods is fairly consistent and specials can be cost-savers. Staff are typically helpful. Public restrooms not always carefully attended to.
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December 2023 by Crash D.
We just did our second drive up order, perfect for Holidays especially since it's a new service and not many know yet. This time tried cold/frozen items. Ice cream still solid when we got home. Everything was A+++ perfect. Prompt delivery. No issues. As easy as the first order. This is a great service. Still no identifiable parking spots w/ signage that we saw. Maybe that will change with time but the app allows you to tell where your at via message. No issues both times. *** 1/5/24 - Signage for pick up orders is now up.
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December 2023 by Dustin and Claire
Your meat department manager needs to KNOCK IT OFF with trying to make a buck by selling the rotten Kama’ina Farms meats for 30% off. I get my hopes up every time then come home and open the package (not expired) and stinks up the whole kitchen with rotten meat smell. Last time it even happened with a sealed thing of ground beef 3 days before expiration. I can’t trust any meat from Safeway anymore and get our meats from Foodland instead.
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November 2023 by Lily Mejia
Super nice staff! Marissa checked us out and was very knowledgeable. She helped me with the safeway app and gave me a lot of tips!
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September 2023 by Sue Lum
Neatly arranged and clean.Easily found what i needed altho some prices were not clearly visible--would have to stoop too low. Helpful employees.
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April 2023 by Craig F.
Safeway really needs to get this location up to par with other Safeway stores on the island. In my opinion it is by far the worst location on the Windward side, but is also 5 minutes away from home for me. Now whenever possible I would rather drive to one of the other two Kailua locations instead because they are better stocked with merchandise and have friendlier and attentive employees. The store is in need of an interior renovation and the service and selection available is terrible. I try to stand in line and wait for a cashier as much as possible so that Safeway doesn't go exclusively to self-checkout. But having a cashier at this location is as engaging as self-checkout and probably less accurate with scanning as occasionally when they ring you up they will forget to scan their own coupons on discounted items. From now on I will drive to the Hamakua location where when you walk in the employees at least lok up and welcome you in to shop!
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March 2023 by shelby rath
Something’s are over priced but overall this place is good
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March 2023 by Ben G.
The deli is extremely, extremely slow. It is also, extremely disorganized. When it's busy at lunch time no one knows who is next in line. I stood waiting for 15 minutes today and the workers made a total of 2 sandwhiches, I counted. I will be back for 5 dollar Friday, but I left disappointed today with no sandwich.
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February 2023 by William Garnsey
Pretty much like every Safeway I've ever visited. They did have good salmon poke and at a good price.
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February 2023 by BigD808
Prices are ridiculous, produce is ehhh. This Safeway needs to be remodeled in the worst way. It pales in comparison to Kapahulu Safeway.
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December 2022 by M. Oberhaus
Not my first choice if grocery stores but I do like certain things that they have others don't. Also, their bakeries are very good.
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December 2022 by Juliet C.
The store is not very clean, if you take a look at the meat shelves.... i've had a problem before with buying chicken that was so freezer burned and still frozen in the middle. But honestly i'm really writing this review because i just ate pickles that have been expired FOR 5 MONTHS and i bought them 2 days ago. TRUE i should have looked at the date (i didn't think pickles expired oops that's my fault) but how does no one check the date for so long? i've worked in grocery stores before and that was something we had to do every day. workers there are pretty nice but the quality of the food isn't the best!
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November 2022 by Michael 'Mick' Oberhaus
Not my first choice if grocery stores but I do like certain things that they have others don't. Also, their bakeries are very good.
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November 2022 by Chris Kitchens
Probably my least favorite Safeway I've been to on island. Probably due partially to its size (it's small), but that's not their fault. I've only been in twice, but it seems like there's less stuff at this location compared to others and the layout feels just slightly off somehow. If it's not too out of the way for you, I'd recommend trying the Kailua Safeway instead. I am coming from Kapolei where there's more room for everything to be bigger, so maybe I need to temper my expectations more in this area.
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August 2022 by Thomas M
I usually shop there 1 or 2 times a week. Stocked products, fresh veggies