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April 2024 by Bobbi Nihipali
Thank you Steve from NAPA Kailua for helping replacing my windshield wipers of my Suburban. It would’ve taken me a couple days to replace them myself. Mahalo NAPA for this employee.
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November 2023 by Chrystie Mendez
Thr employees here are very helpful a d personally remember me for coming in. As of late Steve has been helping me with the parts and he has been extremely helpful to help be figure out what I xan afford to do and when because I'm on a limited budget. I surely appreciate everyone here for being so kind and always looking out for me. Thank you all, God bless each of you ♥️?
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November 2023 by Sadie A.
Steve at Napa was the best. Most helpful. Needed a jump on our vehicle and came out to do it. Declined any payment. Our best to Napa and your employee!
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July 2023 by David H
Car stuff
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July 2023 by Kat Kamalamalama
Got what I needed
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January 2023 by A. T.
Nicest guys and best auto parts store I've ever been to. I had a scratch on my car and was going to buy touch up paint, but didn't know if it would work. They told me to try rubbing compound instead and bring t he car for them to look at. After looking at the car the gentleman named Mike said wait one minute, came back with a microfiber cloth with some compound on it. He rubbed it out and I stared as my stupid scratches disappeared. I offered to buy the bottle and pay, but he would not let me. Just wished me a Happy New year and said don't worry about it. What a wonderful human being...we need more like you in the world sir. Also, now you have a loyal customer.Thank you Mike and Napa Auto Team in Kailua Town! Aloha.
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November 2022 by Matt Okahata
I visited this location 2 times in the last month and was assisted by Jordan. He was really knowledgeable, offered great advice/opinion on a battery terminal he prefers (and it was spot on), assisted with my other purchases, polite, and most importantly, attentive. I don't live on the windward side but, will be visiting this location for my automotive parts needs.
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October 2022 by Don Fasone
The sales tech at Kailua Napa was fast, efficient, and very helpful. Made for a great shopping experience for those who know nothing of cars.
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August 2022 by Don Onefas
The sales tech at Kailua Napa was fast, efficient, and very helpful. Made for a great shopping experience for those who know nothing of cars.
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July 2022 by bayley kelley
Great place 10/10
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July 2022 by Nina Hana
Great service
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July 2022 by Roland Leveque
Great service
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March 2022 by Cynthia H.
Had good service here twice in the last 6 months. First, the employee put the rear window wiper on for me when I was having trouble. The a month ago Darren tested my battery in the parking lot and showed me on the monitor that I needed a new one. Both guys were friendly!
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November 2021 by Sheldon Lee
Never a bad time shopping for parts at Napa when the staff treat you like family helping you with whatever you need. Came here for a basic tune up parts and they even helped me save money buy telling me about if I purchase a Napa reusable bag! Score! They always have amazing sales to so that's a plus, I always feel more welcomed @ napa than going O'Reillys
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September 2021 by Lukas F
NAPA hires people who know cars so can actually provide helpful advice as well. This branch is no exception. They are also quite friendly.
