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November 2023 by Rosie W.
Everyone at Kailua Mini Storage is just terrific--professional, kind, and very helpful! Appreciate and recommend this storage in Kailua strongly!
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October 2023 by Ariana Keolanui
Staff is awesome, friendly, and helpful
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August 2023 by Teresa Dahl-Mueller
Stored there for three years and they were very helpful and friendly. Reasonable also. I highly recommend this facility.
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February 2022 by Debi Ross
Nice place, clean and tidy, great people! VERY happy with my purchase!
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December 2021 by KEALII HANOHANO
I truly appreciate and enjoy the owners and employees. They are quick, respectful, and offer lots of options.
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October 2021 by Tyffany McCue
The staff here is always super helpful! Love having a convenient storage right in Kailua. I've had to have them fix my door and they did it right away.
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June 2021 by Torry M.
We have used Kailua mini storage for the last two years. The staff is friendly and helpful. The facility is clean. The best storage unit we've ever had.
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July 2020 by Marley Lopez
Kind of weird setup
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June 2020 by John Miller
Over 28 years of receiving the Friendliest and most professional service fom Every Employee during that time. Will miss the Crew; and, I will recommend Kailua Mini Storage to anyone.
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February 2020 by MOMS PLAYLIST eddie loves u
lots of different sizes no hassle can access anytime
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February 2020 by Edward DePlae
Very helpful and friendly staff
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January 2020 by Hope D.
I've been a customer of Kailua Mini Storage for about 8 years now. The folks there are kind, caring and pay attention to their customers. I've rented storage units during moves as well as keep a mailbox there and they are always helpful. There was a long while when I had misplaced my mailbox key (now found) and every time I came in, almost before I got through the door, one of the staff would already be on their feet getting my mail for me and handing the bundle to me over the counter. They're the best.
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December 2019 by Deb T.
We have rented a storage unit for the past several years, moving from smaller to larger as our needs changed. Prices are affordable and since it's very conveniently located in Kailua, we find it to be a great value for the money. We also have a mailbox there so we are frequently in and out, interacting with the staff. We appreciate how friendly and responsive staff are when we have questions or need assistance. Very pleased with our experiences at Kailua Mini Storage.
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December 2019 by Karen K.
I stopped in to pay my monthly bill and to buy a Priority mail box. I received excellent customer service, as I always have. I was even given the last box they had in the size I needed. I'm never disappointed when I go there.
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August 2019 by Elizabeth S.
Please, if you have had the same experience I have had, and many others, leave a message here about the lock picking staff, particularly Brian and his friend, the pony tail guy with the odd name. They are in cahoots. If you have experienced Brian becoming flippant and intimidating if you want to watch the security video to catch the thief then tell your story here in order to protect the community from this continuing criminal activity. He lied to me and said they never get robbed, yet the cops told me they are always getting calls about units getting robbed. Brian has no respect for woman in particular. He is also age discriminate. Stiff and Arrogant in his demeanor does not make him right and you wrong. If you were robbed he very likely knows all about it. Don't believe a word of his defiant defense. He doesn't care about people. He is a sociopathic liar. I was robbed repeatedly. My lock was marked with red paint, as if to say come shop for free here. And heavily scared from picking. So he and or his ponytail pal are constantly doing this all over the the place there. Sunday mornings are an opportune time for ponytail guy to get into your unit. Please record your experience her on YELP! Protect other from having their stuff stolen. DON"T PUT YOUR THINGS IN THIS STORAGE FACILITY IF YOU WANT THEM TO BE THERE WHEN YOU CHECK OUT. AND PLEASE, IF YOU TOO WERE ROBBED, MAKE A REPORT TO BBB. THEY NEED TO HERE THE TRUTH ABOUT THIS PLACE, AND THEY WILL DO SOMETHING ABOUT IT IF THEY GET ENOUGH COMPLAINTS. LETS MAKE A DIFFERENCE TO PROTECT OTHERS. THIS BUSINESS NEEDS TO BE SHUT DOWN, FORCED TO SELL. NEW AND HONEST MANAGEMENT.