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October 2022 by Bronwyn
Unnecessarily rude about parking in car parks, after hours. Usually you can park in a business’ car park after hours. Not here.
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September 2022 by Vida Vida
Unnecessarily rude about parking in car parks, after hours. Usually you can park in a business’ car park after hours. Not here.
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August 2022 by WARREN NAKANO
EXCELLENT SUPER-CLEAN FACILITIES! MANAGER MEL AND TELLERS ARE ABOUT GREAT CUSTOMER SERVICE. SELDOM A LINE! GREAT BANK! THANKS!
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May 2022 by Estarla M.
I'm now on mainland. I refuse to change banks. Kailua branch team are amazing, I feel valued, am treated better than exceptional. And I feel safe in their financial hands. Never want to bank else where.
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May 2021 by Adam Marshall
Terribly rude and mean people. Don't bank here. Why they would be so overtly rude when you can write a review and take your business elsewhere .... I don't know.
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July 2016 by zeliene oliveira
Worst bank ever. Two different tellers made all kind of mistakes. Manager doesn't resolve anything and consults the computers for answers. It went from not paying bill after setting up an automatic pay to writing a counter check that was not accepted as deposit by another bank. They kept apologizing but no solution was presented by
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July 2016 by Zila O.
Worst experience ever. Opened an account and set up automatic payment which didn't work because teller didn't set up right. Every information was wrong. Even the manager doesn't seem to understand anything about banking. He kept looking for information on the computer and double checked with the teller whom is clueless about bank policy. I never experienced anything like that. Even the counter check they made, so I could take my money to another bank, was not accepted by the other bank. Unbelievable they are in business.
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February 2016 by Victoria Rivenburgh
I love this bank been with them for many many years they are excellent
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January 2012 by Ashley O.
So... nice bank, but horrible parking. It shares the same entrance as McDonald's, and if you're needing to visit the bank during lunchtime, chances are that getting out of your stall is going to suck. A friend of mine once had to ride through the McDonald's drive-thru just to get outta there. It's a small bank, but friendly -- too bad the parking is such a pain.
