The BBB has multiple complaints about their Billing practices. I get statements for tests that Medicare has already paid. They are very hard to get through on the phone system. I have no complaints about the service side, just their billing department.
June 2020
I usually hate going to the lab but this place was actually quite inviting. Super fast and friendly service.
August 2019
It's so pleasing to go to get my labs done and the clerk remembers my name. I was surprised as i go every three months to do bloodwork and usually see different workers there at the Kailua location. If there were more staff like Shayna then I'm sure everyone would have a pleasant experience.
