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July 2024 by Alex Lopez Wilkes
Absolutely the worst. Towed my car in to get a diagnostic and possibly a tune up for the transmission. Informed them that the 4th gear was acting out of place and that the 1st through 3rd gear drove fine. Within 15 mins of leaving the shop this guy calls me to let me know that while driving the car around to see how the pressure is, the transmission locked up in neutral and that the car doesn’t drive. He then proceeded to leave the car in the intersection and told me that I would be responsible for towing the car back to his shop. When I asked for a refund for the $250 diagnostic, that he did not preform because he left my car with key in ignition on the side of the road. He informed me that I already paid for his “services”and that he would be keeping the $250. All this dude did was drive the car and left it in an intersection. Didn’t perform anything else. Then proceeds to tell me that he can replace with a new one for 6k but he’ll give me a senior citizen discount…for $250….called around a handful of shops and was told that they wouldn’t have gone to transmission “leave your car in the intersection and tow it yourself” technology.
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April 2024 by Brian Pai
Victor and his team was very professional, Victor kept me informed by text and photos of my 2016 Chevy Colorado transmission, he was very detailed on the work he did and very knowledgeable about transmission gears and torque converters. My truck runs much better and smoother without the shudder when the gears shifts from low to high rpms. Mahalo Guys!
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March 2024 by Yohan Madduma
Vic and the staff were amazing to work with. Communicate above and beyond, were honest with me through every stage and felt good to trust people that I know won’t take advantage. There’s a reason these guys are booked out months in advance!
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March 2024 by Bert Bautista
Highly recommend for servicing your auto Transmission. Vic has been in the business for 3 decades in Kona and Hilo. He's honest, pays attention to detail and informative.
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January 2024 by Shaun Powers
The owner Vic gives solid explanations and gives you options. Vic and Gwen give you options and explanations. Sam thier lead Tech is just like the owners. I'm a forever customer. Mahalo for the Impeccable Services you provided me with Vic , Gwen and Sam.
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January 2024 by Michelle Melendez
My friend took his truck to these guys. He waited a month to get in. He spent $1,000 and his truck is worse than it was. When he took it back to them, they said it was only a routine maintenance job they were doing. He asked, then why was a 1k?!! They wouldn't give him a refund or fix this problem! These people are not Pono at all and will steal your money!
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November 2023 by Christopher Rice
Vic, Gwen, and the crew are fantastic! Professional, friendly, fair, and in my opinion go the extra mile to ensure my vehicle is safe and fun to drive. As much fun as a Chevy express 2500 can be to drive anyway. Thanks Gear Master!
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November 2023 by Norbert John-DeJesus
Excellent friendly service. Vic does a excellent job and has over 30yrs of experience
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October 2023 by Marc Mistersaro
High quality care and service. Highly recommend.
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September 2023 by beverly86antoinette
Transmission technology is the way to go. Quality service and a company I would recommend this shop to anybody that is looking for honest work but need to schedule ahead of time & if they are booked ask to be on the waiting list just in case somebody cancels you can get SQUEEZED in.Services: Transmission
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December 2022 by Emily Polk
AMAZING experience at transmission technology!! The kindest, most helpful people. You can trust that your car will be handled and worked on with extreme care and attention to detail. Grateful for this business, its hard to find good people to work on your carService: Transmission
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December 2022 by Elaine Leste
Transmission Technology is a rare gem in this sometime frustrating world where money drives everthing . Vic , the owner is one of most knowlgeable , business like , kind, generous and helpful business owners you could ever ask for. This man is generous with his time and knows customer service.I have total respect! It was a pleasure !
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November 2022 by Volcano Van
Vic is an absolute living legend. Never before have I been to a shop that not only cares for its customers, but has such an unrelenting passion for their craft. When you go to Transmission Technology , you’re not talked down to, and no matter how busy, time is taken to address your concerns. I’ve only met Vic three times, and he almost feels like family. Like family, he and his workers all care and work to help you out as much as possible. Nobody wants to have issues with their transmission, but Vic helps you seamlessly and stress free through the entire process. Mahalo Vic!Service: Transmission
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November 2022 by Brittney
Vec and his wife Gwen were extremely pleasant. He explained everything thoroughly. Vehicle was in and out as scheduled. I really appreciated the above and beyond kindness and customer service.
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October 2022 by Aaron Brown
Vic has the best customer service in town. He keeps you informed throughout, educates as he goes, and does what he says he will.
