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November 2024 by Jeff Turner
The service we received from both Walter (tech advisor) and Crystal the service tech in the field was excellent on all levels!!!
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October 2024 by Brandon
7 years using there service it’s good when it’s working but it’s constantly in and out and it’s always a headache. I want a steady flow people not a up and down crap heap.
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September 2024 by Jan Skees
There are no options in Hawaii… due to constant service disruptions and poor customer service I would suggest any one else.
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September 2024 by Jeffrey Rahm
Went for phone service, they said they didn't do phones
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August 2024 by François Dompierre
Wow. So slowwww. Took 45mins to pickup a modem. An hour of waiting in line but there was only one customer in front of me in the cue. These guys are sloooow!
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April 2024 by Diane hein
cant call the local store only an 800 numbers
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April 2024 by Bella C
Horrible HORRIBLE HORRIBLE..over charges you
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February 2024 by walter sparks
Timely and professional
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February 2024 by Makaela Harder
Charged $55 for “four days of service” because I was switching providers, and was actively trying to work with spectrum to sort out the right day to switch to avoid fees. Not providing a pro-rate is a choice. A greedy, abusive choice by the company.
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February 2024 by Forrest DELIKOWSKI
Plan on spending your full day off here…waiting in line…
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January 2024 by Al Mac
I was given a card with QR code to skip the wait line when I got there but the employee would not allow me to use it. She was rude and slow then intentionally made me wait longer when I was next in line and went into the back room and disappeared ? TERRIBLE CUSTOMER SERVICE
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December 2023 by davey Olajos
They failed to mail me my final bill and sent it to collections… pretty shady stuff. I would have paid if I would have known it was due. It’s settled now.
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December 2023 by davey O
They failed to mail me my final bill and sent it to collections… pretty shady stuff. I would have paid if I would have known it was due. It’s settled now.
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November 2023 by Carolyne Craven
Trying to sign up for senior internet discount, but must call someone else on the phone.
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November 2023 by YOuNg gUnZ
They also need more workers
