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“I checked in at the office and met John who explained everything thoroughly, answered my questions, made sure I was oriented, and where my unit was. Very helpful and this is the first time I've rented so it made the experience positive for me. The unit was very clean and even came with a new lock-everything I needed.”
“Since Will and Barry took over it’s been the best. Customer service is on point. It’s nice to feel apart of the family with these to guys around hope they stay here they’ve been the best to work with. Both have plenty aloha! Mahalos Braddah Will and Braddah Barry ????.”
“I was I little hesitant about getting a storage, but when I met the property manager Cerise she made me feel comfortable and confident in my decision. Right off the back She make you feel welcomed and like Ohana. She doesn’t make you feel like you’re just a number or a payment, but wants you to feel confident in your decisions. If not for her I can honestly say I would not be here. Thank you for having amazing staff”
“Erin at Kailua Kona location is AMAZING! I am far away and needed a unit for my daughter who is attending a program in Kona. Erin was so kind and helpful in securing the best unit for her. 100% recommend based solely on Erin’s customer service.”
8:00 AM - 5:00 PM
73-5591 Maiau St, Kailua-Kona
Self Storage
“We rented from them in the past and we always had good service. This time around we are sharing a unit with someone else. We are from Oahu and are on the Big Island alot. Their located across Costco.”
“So yes the great reviews are true. Great American Self Storage is a one of a kind. Customer service is way above and beyond! Kat and John truly care. The facilities are clean, safe, and the atmosphere is friendly. The location is great. Easily accessible for Kona living, coming, and going. I have to say. This place is amazing. I’m just so glad that I was able to find an available space!”
“Royal Hawaiian movers is an outstanding moving company. The supervisor was very helpful and professional in assisting us with a problem we had. The movers are extremely kind and worked quickly and efficiently both from pick up to delivery. Best moving company in Hawaii!!!”
“Good prices. Friendly service. Nice selection of beverages, ball caps, torch lighters, snacks, candy, and the like. Right next door is ice by the pound and fresh seafood. Yum!”
“CALL KONA TRANSPORTATION!! NOW! if you're looking for services! Lani O. is Fantastic! (LTL Dispatch) Communication and Customer service was spectacular!!! Everyone who answered phones were so nice & informative you could feel & picture a happy smile through the phone! Thank you so much Lani & team members your "aloha spirit" is above and beyond! Mahalo Kim K”
7:00 AM - 7:00 PM
74-5484 Kaiwi St, Kailua-Kona
Self Storage
“There were two employees at this location that were extremely helpful, the younger blond kid and the 40ish year old guy with long hair, totally my bad on forgetting their names. These guys went out of their way to get my ubox container when the forklift operator called in sick for the second day in a row, which was extremely upsetting because no one called me to tell me I wouldn't have access to my ubox. Thankfully these guys worked in tandem to manually move a bunch of uboxes around and find one that I could use. Honestly, above and beyond, I am extremely appreciative of their help since we're moving interisland and had coordinated EVERYTHING down to the last hour when it came to moving, shipping our truck, buying/selling our place, getting our pets on the plane, like everything. If these two guys hadn't done what they did, all of our planning and a lot of money would have been wasted on rescheduling and taking time off of work. I hope someone at corporate sees this and gives these guys a raise or bonus of some sort.”
“There were two employees at this location that were extremely helpful, the younger blond kid and the 40ish year old guy with long hair, totally my bad on forgetting their names. These guys went out of their way to get my ubox container when the forklift operator called in sick for the second day in a row, which was extremely upsetting because no one called me to tell me I wouldn't have access to my ubox. Thankfully these guys worked in tandem to manually move a bunch of uboxes around and find one that I could use. Honestly, above and beyond, I am extremely appreciative of their help since we're moving interisland and had coordinated EVERYTHING down to the last hour when it came to moving, shipping our truck, buying/selling our place, getting our pets on the plane, like everything. If these two guys hadn't done what they did, all of our planning and a lot of money would have been wasted on rescheduling and taking time off of work. I hope someone at corporate sees this and gives these guys a raise or bonus of some sort.”
7AM - 7PM
74-5484 Kaiwi St, Kailua-Kona
Self Storage
“The truck was highly automated windshield wipers came on automatically when it rained headlights automatically dimmed from high beam low beam when car is passed by and seems to have steering assist too was a nice ride”
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“Excellent Michelle who helped me at the Kona off was very pleasant to work with personality plays a big roll in the bussiness world serving the costumers I would recommend them to anyone as well as Michelle to service your storage needs.”