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November 2023 by Lauren E.
Highly recommend Aloha Kona Kids if you are visiting Kona and need some baby gear. We rented a crib and toys for the week and our service and the equipment was wonderful. Beautiful full size crib that was set up when we arrived and our daughter loved the toys! Kept her busy the entire trip. Will definitely utilize this business again on future visits.
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June 2023 by Beth Walker
We love to ride Segways and this an A+ ride. Allan was very personable and took us on a 2-hour informative ride. He took lots of pictures and created a video of us riding which was an awesome bonus. We all give Segway of Hawaii 5 stars. Highly recommend.
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February 2023 by Keith K.
I used this company to rent 4 cribs, 2 high chairs and a pack n play for a week long family vacation. I was informed by Lori (the owner) that they would deliver and set up these cribs at our location, which included 3 villas, all next to each other. She also informed me they could pick them up after 4pm on our departure date. I was sent an invoice that included this information along with the amount due and which I paid. When it came time to deliver they informed us they would have to charge us extra for delivery to each villa and charge more for a 4 pm pick up upon our departure. I referenced my call with Lori and she insisted that she never said those things, despite the fact they were spelled out on the invoice. She, at the minimum implied I was a liar and said she had never spoken to me, and only dealt with my wife. I supplied them with all emails that were directly to me. My wife never spoke to this company. This whole thing turned out to be a shit show. I will never do business with them again. Really dampens a Hawaii vacation when things like this happen.
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September 2022 by Ashley M.
Rented a Snoo and a few baby must haves for our trip to Hawaii in August. Pick up and drop off could not have been easier - you just go to the storage unit and it is waiting there for you with a note. Ordered/paid online and was able to reach the owners easily via phone and text message. Items were clean and nice! Highly recommend as it made traveling with a 4 month old wayyyyy less stressful, and also very eco friendly (not buying plastic items for 1 week of use).
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April 2022 by I9085QAcraigs
Mike was absolutely fantastic.His knowledge of Kona and all of Hawaii history was amazing. Next time back we are going to book a 2 hour tour with him.
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March 2022 by Chris K.
We were staying in a house with three kids aged 5-10 and wanted to rent kids bikes. I called every bike shop on the island looking for sizes 16, 18, and 22 and no one had them. Aloha Kona Kids had the kid bike rentals for the week and even was able to deliver them to our house. Lifesaver and great communication. Thanks!
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March 2022 by John L.
Doing Segway Tour with Alan is as perfect as them come . Knowledge - Fun Facts and entertainment 5 stars all the way
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December 2021 by LucyCarrier
We had so much fun on the Segways!! Alan was a great teacher, he had us up and running within a 15 minute lesson, made sure we were confident in riding before we started our tour. People always turned and smiled as we glided past them, some whistled or took a photo. The tour itself showed us all the main historical spots and hot spots for shopping or dining. Alan bought us local fruit to try and was honestly the best guide for this type of unforgettable experience. He took a ton of photos and videos of us and then put them altogether into a 2 minute video with music and captions. The Segway tour was our fave thing we did on our trip to Kona.
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December 2021 by Anton C.
Nice touch with a little book that came with the bed for our kid. All in all, great experience.
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November 2021 by abjsuper13
Customer service was excellent; provided details about the segway trip but a lot of additional beneficial information. Very knowledgeable about the Island and great recommendations for eating!!!
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November 2021 by Michaela L.
Easy pick up and drop off instructions! Loved the selection they picked for my son of indoor toys (they asked for age and what he liked) and included a nice array of beach toys for the outdoor toys. He loved the toys so much we ordered one or two on Amazon for Christmas. Diaper genie was prepped and ready to go with extra bag inserts in the bottom. Everything was clean and in great condition.
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October 2021 by Sue C.
What a fun day with Alan and Jeanne. They were very informative about riding the Segway, made sure we were comfortable. Took lots of pictures of us along the way and created a great video after the fact! Truly worth the money!
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February 2021 by Alyson M.
We had a wonderful experience renting baby gear from this company. Lori went out of her way to make sure we had everything we needed and communicated well. The convenience of delivery and pick up and coordination with our property manager was super helpful. We received 2 pack n plays, a highchair, a swing, and a bouncer. All in great, clean condition. Highly recommend for all your baby gear rental needs while on The Big Island!!
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April 2020 by june netikosol
There was so many great and wonderful experiences on Segway of Hawaii-Kona that I don’t know where to start. This wasn’t my first experience on a Segway tour, by far this was the best one. The store front was an actual store that sells helmets, Segways and Maui Jims and not a warehouse type is location. Before starting the tour, Alan let us chose what helmets we wants to wear, let me tell you, those helmets were super cute, great quality and he made sure it fit us well. Next he made sure we were comfortable in riding the Segway before starting the tour. We also had audio devices so we can hear him talk and listen to music while riding. Once he made sure we were all comfortable and can ride the Segway...off we go. It was a great experience, view was amazing! Along the way he also gave us tips for what to do on the island, where to eat, man...we should have met Alan on day one of our vacation. He also took pictures and videos along the way, which was emailed to us later. During the tour we stopped and was fed fresh fruits that he brought with him. For the price, it was so well worth it! Would do it again in a heart beat.
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March 2020 by Dillon Anderson
Best tour ever! I’ve been on other Segway tours and this was by far the best! Not only was the scenery amazing but Alan made it 100 times better. He made it very personal and showed us some amazing places and gave us great tips on where to eat and ways to save money and have fun. He brought along fresh fruit for us to try and even took video and pictures for us that turned out so good. You have to take this tour!