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June 2024 by M Rollins
Been in this store 3 times,, I learn Slow, lol. Male owner is one of the WORST CS people you will ever meet.. ONLY reason we went back was they had the color the wife wanted.... However, daughter helped us, She is ok, If he is there, be careful, know what you want.. He is NOT interested in YOU
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May 2024 by Hali'a B.
Came in to look for my other half a bodyboard and a leash. Owner was very helpful and educated and gave great advice when choosing a board and what would best fit him. Would recommened 100% shopping for your surf/bodyboarding needs (:
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April 2024 by Eric Sturhan
Worst customer service ever! The owner is smug, sarcastic, and kind of a bully. I urge visitors and locals alike to take their business to places like: Kona Boys, Big Island Marine, or Pacific Vibrations for a much better shopping experience.
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April 2024 by Emily K.
Terrible service and attitude. Our family of four walked in - my husband was looking for something for his GoPro and thought to check local surf shops - the guy asked our 12 year old if we were looking for anything specific to which she replied "no" as she didn't know. When my husband finally came in last, he asked about the item he was looking for. The guy looked at our daughter, kind of chuckled, and said, "She said you weren't looking for anything." Then continued by saying, "no, we don't have that," before walking back to the back of the store. Every other surf shop we've been to has been 100% kinder even if they didn't have what we were looking for. No aloha spirit here, unfortunately.
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March 2024 by Noel M.
Would give zero stars if I could. Have a condo in Kona and planning on retiring here for next 20 years. Owner is a major a-hole. Told me to go to costco to get an 8 ft board -- very rude and dismissive like he couldn't be bothered. Never getting my business as I surf more and need better boards.
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January 2024 by Bret T.
Rude and unhelpful - guy obviously hates his job and anyone coming in is just wasting his time. Pity as it's a core shop with an amazing selection of gear. God forbid you have a question though. Pity as I'm all about supporting local businesses but this is one I will avoid and recommend others to do the same.
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January 2024 by Emily Stewart
Hilarious owner, legit gear, mix-n-match locally-made ladies' swimsuits, a real skate & surf shop. Hata's gon' hate! This place is great.
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October 2023 by Kayden L.
the best surf shop on island. ran by the nicest uncle and super wide variety of all surf and skate needs.
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October 2023 by Coconut Cooperative
Good selection - but the owner is so rude it’s not worth it … no respect from him - even to local groms he was condescending and snide. Prefer other local shops where you feel the Aloha
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August 2023 by LeiIsa Case
Great shop for body boards, surf boards, and swim suits. Owner welcomed us when we walked in and was super helpful! They had a lot of cute bikinis made in Hawaii with original designs. Looking forward to coming back soon!
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August 2023 by Tama Paogofie-Buyten
Same uncle all these years supplying the village. If you’re visiting from mainland, buy a board, cherish it and support local business ??
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June 2023 by Salty Barber
Been in and out of this place for over a year, bought a longboard few other items over time. Each time I’ve been there this guys always angry or upset, won’t be buying anything else here. Sorry.
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April 2023 by Mike Marchetti
zero stars, went in two separate times for parts, both times, owner were very rude and curt, no aloha, not friendly at all. support other friendly local shops. this place does not appreciate your business.
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April 2023 by Michael S.
Would give it zero stars if it were an option....went in 2 seperate times, and both the old man, and older woman, who were working those days were very rude and short, like i was bothering them when i asked a question. Go some where else thats more friendly. no aloha here.
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March 2023 by P.W. Beckwith (W)
I met the owner today at Millers and he had the honor of being the only unpleasant person I have met in Hawaii. GREAT people here in Kona. All I will say is, if I snap a fin, I will sooner go into the woods and whittle one out than give this guy a penny. I don’t usually leave negative reviews but I don’t want anyone else to unnecessarily have such a bad experience in such a wonderful and special place.
