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April 2024 by dale kerrigan
Everything is expensive in this out of the way store. I will not go back.
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April 2024 by Eleanor H Sarren
We stopped at Macy’s on Mar 30, 2024. We have never gone into a large chain store (even when said to be closing) that smells STRONGLY of mildew and non maintained air-con. This is hazardous to the safety of the employees working there!! Shame on you Macy’s. Shutter this place now and wear masks.
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April 2024 by Xochitl Reyes Sanchez
I don’t normally write reviews, but I felt like this deserved a review.I just wanted to say that an employee named Kathy gave me such incredible service today.She was so patient with me and very kind. I know that sometimes many employees might just want to quickly help them move onto the next thing. But not Kathy, she made small talk with me and help me even place an order on the macys website.As I was leaving I heard her ask another person if they needed help too. What an amazing service. :)
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March 2024 by Donna Phillips
Beautiful store
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February 2024 by Brian Franklin
Very organized and great inventory to choose from.
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January 2024 by Linda Henderson
This place is empty! But still trying to stay alive. Some great deals.
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January 2024 by Zachary DC
Selection is pretty limited only second to the number of employees. My partner was shopping for gifts earlier this month and had a hard time getting quality customer service from the Fragrance Department. For some reason, the person behind the counter pretended to not see us. Aside from that, there were some reasonable kitchen items we got for gifts. Definitely not as well-stocked as other stores.
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December 2023 by Paulina Hope
Its very rare i write anything anymore…I normally dont care how i go out of the way buy things one way or another…. Take my money.I do how ever care how i was treated poorly after trying to inquire and purchase my favorite perfume at the kona macys.Its the day after Black Friday and I arrive at the perfume counter with a women in a blue dress and short dark curls going about collecting trash from everyones waste bins and ignoring people at her station. I get it, its side work, but when it comes to A potential sale is it really wise to leave your station to collect your peers small rubbish bins when u couldOf just acknowledged us, and say, “ I will be right with you?” Waited nearly over 5 minutes listening to another employee ask her client if she had a pleasant Thanksgiving, and really connected with her.I was met with a Disgruntled, frustrated employee, and she is probably overworked and underpaid by asking her questions about whats on sale at her station. She replied “just the things on theTable. Thank you.”????????She walks away…Confused I started asking her about a kit that would normally come with the perfume I Purchase a few times a year. But she was nowhere to be found and then I had to yell out “where are you? “She yells back “still behind the counter.”Honestly, I do not know what the perfume I purchased was called, but I wanted to get another one anyway, and I know what the box looks like so when I pointed in the glass case, the one that I had a question about she kept on repeating, which one?And finally, I told her “I’m not sure what it’s called. Can you just please come and help me.? “She finally gave me a short answer and dismissed me. I had that decided not to purchase anything anymore and come back another day when she is less busy or in a better mood.I Did not like my experience at all with the performance of the perfume station.Just wanted to treat myself to a fragrance I buy time and time again.Maybe be kinder to your staff or pay your staff more so they want to be there and help other customers. It seemed that the older lady was stressed out, overwhelmed and unhappy at her job.Its not her fault i suppose she has toDo 3 other peoples job and gets paid for one.Wont be back for while.
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December 2023 by Linda Sears
Great buys on Christmas ornaments.One store on my side of island with dresses for my age group
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November 2023 by CLAUDE YAMAURA
I always have a special place in my heart for america's dept store macy's ♥️ I deeply appreciate their sponsoring NY Thanksgiving Parade and July 4th Fireworks. So even though this location isn't large, I make it a point to visit and have purchased reasonably priced items here in the homegoods, women's and men's dept. Very friendly and helpful staff.
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November 2023 by B
We bought some make up in the Beauty Department on Halloween. We were helped by Feather and she was fabulous. There was another young lady working that was also extremely helpful. Unfortunately they were out of pretty much everything so we ended up having to order online. However there was an older lady in a Queen of Hearts Costume who I think was a manager that was very unhelpful. While we were waiting to pay I watched her be extremely unkind and rude to several of the women working. It was pretty uncomfortable to watch. If you find yourself in beauty definitely ask for Feather and stay away from the Queen…
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November 2023 by Melanie Hunter
I went to Macys today and had the best customer service I’ve had there in years! Wow! Mahalo FEATHER!So helpful and definitely went above and beyond to help me?Aloha! Much success to you in the future!
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November 2023 by Jason Kong
It's great if ya go when they have deals and sales... my trip is cologne....?
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October 2023 by Helen N.
A beautiful make up counter helper, Bobbie just gave us the best service, possible. Rather than hide behind the counter, she came out to us and asked brightly, "can I help you? "I had been pondering the purchase of a high end Chanel perfume my husband had memories of, but I had never tried it before. Being our anniversary, we made it by and sampled many Chanel products, perfumes. Nothing caught my attention more than the classic woodsy scent of Chanel #5. Bobbie was patient, fun and had a heart of gold. I hope a manager lets her know how much she is appreciated! Aloha Bobbie! Hope your dreams come true!
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July 2023 by kimberly palda
Product is lousy, cheap, poor quality. It's pretty much disposable clothing which is bad for the environment, Macys is a serious offender.