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September 2023 by Mr Miles
Edit: Yeah, I was wrong. They fubbed up my return (that's why the inflated return). Took forever to get somebody to fix the error, and when they did there was a basic math error that ended up taking multiple trips to the IRS office to correct, ultimately it resulted in a few dollars wort of late payment penalties.Previous review:The tax preparation was flawless, very thorough and nothing was overlooked. We got back more was than expected from our back of the napkin calculations.The appointment process was n not what I expected. Because of the complexity of the return we had to be referred to a different person at a different location on a different day. I-d suggest calling and not booking online.Cost wise, it was almost double what was paid to the previous firm for a similar return, more expensive but not unreasonable for a complex return.Lastly, their site was down for a long time when the time came to download a return for my records.This seems like it's another one of those companies staffed by awesome people and supported by mediocre infrastructure. The online booking and account access were shoddy, otherwise a five star operation.
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April 2023 by Stephen Hynum
The woman who prepared my extension was condensing rude and if she didn’t over charge me your service is far too expensive! When ever I asked her a question she would pause as if I was asking a very stupid question I will never use your company again she should be fired immediately!!!!!! No stars
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February 2023 by ferdinand martin
Took me in right away even without an app ointment. Even though never expected it. Usually I just drop it off and they do text me when it's done. Easy, convenient and professionally helped. I believed they went for that extra miles to help me with all my questions professionally. Thank you for tax preparer that took care me at Walmart. Very satisfied customer here! Excellent job!
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February 2023 by Dylan Alcain
Quick efficient service ! Been going to them for the past 4-5 years and always been the best service when filling my taxes .
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February 2023 by Becky Moset
Was an awsome experience working with an Angel at tax time. Feeling blessed!
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April 2022 by Anne Hubbard
Very good experience and Angel was awesome to work with. She answered my questions quickly and had so much patience. I would highly recommend Jackson Hewitt for all your tax preparation and filing needs.
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April 2022 by Kevin Munden
Very good experience. No hassle and got my federal and state refund within ten days. I would definitely recommend Jackson Hewitt Tax Service.
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January 2022 by Miles Auwe
The tax preparation was flawless, very thorough and nothing was overlooked. We got back more was than expected from our back of the napkin calculations.The appointment process was n not what I expected. Because of the complexity of the return we had to be referred to a different person at a different location on a different day. I-d suggest calling and not booking online.Cost wise, it was almost double what was paid to the previous firm for a similar return, more expensive but not unreasonable for a complex return.Lastly, their site was down for a long time when the time came to download a return for my records.This seems like it's another one of those companies staffed by awesome people and supported by mediocre infrastructure. The online booking and account access were shoddy, otherwise a five star operation.
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January 2022 by Donnie Rena
Customer Service was so great, can't say the name but she was so awesome and full of smiles. She deserves better pay rates and promotion. I loved her!
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April 2021 by Dolena Tymchuk
I absolutely adored Michelle Lee? What an intelligent professional. She really makes you feel good about the process. She is so organized and patient. She was very efficient with our time together and gave me solid advice. I appreciate her and she will be my tax professional in the future.
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March 2021 by Paul Gillies
Angel was awesome
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March 2021 by Evie Malea
Fast Friendly, helpful, knowledgeable and patient customer service.
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February 2021 by Mari'a Gaspar
They have helped me with my taxes for the past few years now, very efficient, love their work ethics. I will be a continuous customer.
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February 2021 by Zack Danielson
Was very helpful and informative.
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February 2021 by Rose Valois
Angel was super informative and helpful. Would recommend coming back here and to other people.Mahalo Jackson Hewitt Tax Services for your help.
