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December 2023 by Carey
Was in need of storage for my property management bussiness. Barry not only gave me several options that were available, and made the time to show me what the units actually looked like inside. I was impressed with the cleanliness of the property, as well as the friendly & professional attention I received from Barry. Great location as well!
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December 2023 by Cahee
Honestly, William the store manager is one of the best store managers that extra storage space has ever came across… recommending all my family members who live in Hawaii (Kona) to come here. Great customer service, Great location even better energy ???
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November 2023 by Bob McDermott
Reserved my unit online. Michelle called me the next day to confirm. Called when I went in to finalize the unit and they were out of office. Not an issue as I called the number on the door and Will assisted me over the phone and he was great. He was able to complete everything over the phone and answered the questions I had about the space. Michelle came back and followed up.
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November 2023 by heidi teves
It was a real pleasure working with our representative Will, he was courteous, very nice, and had all the information we needed for me to make a good decision about using extra space storage. He made the experience very simple easy to use, and I am very pleased Mahalo.
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November 2023 by Tammy Wilson
Will was very accommodating and informative. I’d trust him with my belongings that all will be well cared for. Good customer service
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September 2023 by Scott Niven
Ever since Extra Space took over this storage facility, Miah has been an outstanding and unbelievably kind employee for all the mishaps and angry people she must attend to. Give that woman a raise and hire a maintenance person would be my 2 recommendations.
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August 2023 by Stephani Amstadter
NOT CLIMATE CONTROLLED!!!!!Climate controlled storage supposed to be btwn 55 to 80°. I was told it was 80°. Wasn’t happy with that, but was told they were “working on it“. Then was told that there was “nothing wrong with it”, they “needed to change the filters“. SRSLY???It was actually 85°!!! I had an outside thermometer that I brought in to test it. The outside storage facility we were moving from was 88°. WHAT??? I ran into a guy who stores hard candy that had melted!!THEY DO NOT RUN THE AIR CONDITIONER COOL ENOUGH.Then they LIE about it.I pay more for climate controlled, I expect more. I ran into a guy who stores hard candy that had melted!!Staff said “people open the doors and it gets warmer“. No one opened the doors while I was there & I was there for 5 hours re-packing things! WHAT???
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August 2023 by Justin Russ
Do not trust this storage. Security gates have been broken 3 months. Yet, your contract requires you to be responsible for your belongings. They lie, and steal from your. They are a very corrupt corporation
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June 2023 by Kulamanu Kaneapua
I love the facility!Spacious, CLEAN, AC ?My second floor 10x10 has a ten foot wide door that makes loading in and out so efficient.The staff is knowledgeable/ friendly / courteous AND super helpful ?THANKS MAYA❣️
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June 2023 by Preston Cassise
I dont think anyone has helped me at any local business, or any,for that matter, like these folks! Miah, and Jonh were incredibly helpful , and hospitable, they made me feel like family , like they truly cared. Their level of service was beyond what could be expected , I'm truly greatful, and blessed that I had these two there to take of me. This is straight from the heart. I never leave reviews, but im truly almost overwhelmed with how good these two treated me. These are things you never forget! I can't say thank you enuff Miah, and John! ?❤️Sincerely, Preston Cassise
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June 2023 by Info -
I honestly can’t thank miah and Holly enough for their time and helpfulness. I don’t do reviews often but with these lady’s they are worth saying something about. Will definitely be recommending this site to anyone in need.
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May 2023 by Patrick Velis
Extra Space Storage was there when I needed them. They will be there for you too!
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May 2023 by Caitlin Mahelona
Miah and 2 other ladies at front desk welcomed my dad and I with the warmest ALOHA, which being a local here mean means a lot! They helped make helping my dad find a storage unit as seamless as possible. As dealing with elderly is not always easy, Miah exuded patience and Kindness all the way through. And other ladies as well. Mahalo!
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May 2023 by Kyle Lesneski
A+++++ service. The manager is amazing helpful and super friendly
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May 2023 by Hayden Baggs
Awesome staff and nice storage. Clean, accessible and great costumer service. Highly recommend
