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February 2024 by Preston
Great local business to rent a jeep with the option to include beach gear. Car was new with many features like CarPlay and drove very well across the island. Was nice to have 4x4 for certain areas, but especially if you’re planning on staying / visiting the Volcano/Mauna Kea area!!
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February 2024 by John Yocom
Such an easy process. Rental price was fair and got all the cool beach and stuff... No waiting for car rental, just grab a taxi and go. Definitely reserve a taxi ahead of time. (We used Jericho. Good service. Cost $35 each way, as others also charge. Kinda pricey but..) got dropped off by driver and we were off in 2 minutes. The jeep was clean and stocked with all beach gear. We had lunch wherever we were and just took out our cooler and chairs when we were ready! Communication back and forth was top notch. Totally recommend and would use them again. Awesome process. We had a great adventure!
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February 2024 by Nicole Hakim
I normally don’t ever write reviews,But wanted to come on here and rave about the excellent service we received from Joe and the team! I requested last minute changes prior to and during the week of renting the jeep - and Joe was very prompt and accommodating. Best rental vehicle service I’ve ever received. Next time we visit, will definitely be renting through Big Island Jeep Rental. Mahalo!
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January 2024 by Amy Woodruff
My brother recommended this company to me and trust me....if you are coming to Big Island, you NEED to get a JEEP from Big Island Jeep Rental! Hands down the most awesome vehicle rental experience I've ever had in my life. Joe and his crew are phenomenal and the entire experience was smooth, easy and amazing! Their vehicles are top-notch, super-clean/shiny and they offer a great assortment of beach gear. Don't even mess around with the rental agencies at the airport (it took my sister an hour to get her vehicle. Shame on her.) No lines to wait in, picked up my JEEP and I was off to the beach in literally minutes. Reserve EARLY to get the best choice.
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January 2024 by RYAN DESMOND
Joe and Team at Big Island Jeep Rental are top notch! Perfect communication, text, call or email, they get back to you timely. Also, Joe went out of his way and provided some kid friendly beach options, not something the big box rental agencies would do. The Jeep was solid, we rented the Green Willy with Sunroof, needless to say, we wanted to buy one when we got home! We are already planning our next Kona vacation and Big Island Jeep Rental will be our go to rental agency!Mahalo
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January 2024 by Avery Driscoll
Big Island Jeep is the best place to get your car rental. The ONLY spot that allows you to take your rental up to Mauna Kea. Joe is incredibly helpful, and hopped on the phone a couple of times to confirm some things as well as give some solid recommendations. Super personable, and an easy experience from landing to take off. I’m on Oahu and whenever I come back I will be renting from him.
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January 2024 by Anthony Domico
Joe is the absolute best. He went the extra mile plus some more to help us plan our trip. The car rental was perfect and comfortable too. If you need a car for your time here, this is the place to get it from! Especially if you want to experience Mauna Kea. Thank you!
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January 2024 by Tony Gregory
Big Island Jeep was great to work with. If you plan on exploring the Big Island beyond the resorts to check out secluded beaches and Mauna Kea, a jeep is a great option. The contactless pick up and drop off process was great and provides flexible on return based on flights. Having the jeep preloaded with beach chairs, umbrella and hammock was also nice as we were able to pick up the jeep and head directly to the beach.
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January 2024 by laura wolfe
We have rented from Big Island Jeep twice over the last 3 years. They are responsive, helpful and most importantly, have great jeeps! We will visit the Big Island again and will 100% rent from BIJ again.
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December 2023 by Angela Peach
Easy to use. Loaded with fun beach gear that we used and had a blast with. I highly recommend Big Island Jeep over the larger, pushy rental companies.
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December 2023 by Andrew DesChenes
Outstanding experience with Joe and Big Island Jeep Rental! Joe was very friendly and responsive, and the overall experience was seamless and easy! Car was easy to locate and was exactly what we needed given our itinerary which included some rougher driving terrain. Would definitely recommend and plan on using again when we visit the Big Island next!
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December 2023 by Jonathan Bouren
Absolutely had a great time in Hawaii, thanks to the Jeep. We traveled the big island and were able to spend the whole day at the beach, loaded up with the great beach gear. The pick up and drop off were extremely easy, no problems at all. They even helped find a ride from the airport. 100% would use them again.
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December 2023 by SJ E
Super easy check in and out, and the car was in great condition! Also so nice that they throw in beach chairs / umbrellas free of charge :)
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December 2023 by Rita N
Very good service! They we're quick to respond and the process was smooth to get the car. They also kindly drove us to the airport when we brought the car back. I highly recommend!
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December 2023 by Arseny Smirnov
#bigislandjeeprental The only company that allows and encourages you to bring their car to the top of the Mauna Kea. That was the key selling point for me. The car was in good condition and came with a bunch of beach gear, which was nice. With all the paper work processed before the rental, the pick up and drop off was fast and contactless. I did use one of the recommended transfer services to get to the car from the airport. On the way back, I used Uber, which was easy and cheaper.
