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February 2024 by gregory pearson
Excellent job, great communication.
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February 2024 by Dallas Louis
Totally recommend to anyone looking to get a new vehicle !! Overall, I had a great experience working with Rick and Melissa. Rick was super helpful providing details and the features my car had to offer for me and my family. The finance manager, Melissa, went over and beyond doing everything she could to get the best rate and make this purchase possible ! I couldn’t thank the both of them enough for making my first car purchase successful !!
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November 2023 by Laimana Grace
Love the family at Honda. Delson always takes the best care of me and my vehicle. Servicing is a breeze and all their techs are great
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November 2023 by anselmo pellolio jr
Came in for an oil change and also Ordered and paid $200 for diagnostic check of engine.Don’t know it was done. Never saw or received print out of diagnostic check. Got mechanic recommendation to replace spark plugs due to age and mileage.Problem seems to be gone but still do not know engine condition.BIG disappointmentYou charged 3% fee on invoice amount to pay with credit card. A lot of money on a $700 bill. I will definitely think twice before I go back to Tony Honda for service work because of this.
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November 2023 by Judith Annetts
I brought my car in for service and Kenny Santos was my service rep.It was an exceptional experience. He was clear and concise about what was to be done, my car was done sooner than expected and he was professional in addition to being extremely personable I will definitely request his assistance with my next appointment. I hope this information is shared with Honda management because they should know what a valuable employee Kenny is!! JA
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November 2023 by Sophie Greeno
I could not have had better service than my recent experience at Honda. Normally my husband brings our car in for servicing however due to a broken ankle, it became my job! This was out of my comfort zone and I was a bit stressed at this new experience! However I was greeted by Honda service specialist Rylan Grillot and was immediately put at ease by his friendly and professional manner. He explained the process in detail and was extremely efficient. I knew I was in great hands! Rylan is a great asset to Honda team!
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November 2023 by Tessalynn Kanakaole
Hands down the best place to go to for ALL your car needs! Need to trade up & upgrade? Looking for a great deal? Want the best experience for getting your car serviced? Tony Honda Kona staff is amazing & does it all! The Aloha spirit there is top notch! 10/10 highly recommend!???
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November 2023 by Ani Akina
I always get amazing service here at tony Honda Kona location. The staff are nice funny and always working with us every step of the way. They always check on you if you need to go anywhere or might need anything. They always have complimentary coffee and snacks. But most importantly their energy as a team that I view more as a family is what hits the heart for me. When I’m there I know everyone is at work but it feels like both worlds like your at work but your at home and comfortable and enjoying what your doing and that’s what’s great about the team here in Kona at tony Honda. Mahalo guys for always having the greatest services when we come in we appreciate you all!
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November 2023 by Clint Fragosa
This place is amazing! They went out of their way to be completely transparent about the used vehicle I purchased, had it put on a lift so I could even see UNDER what I was buying, gave me an awesome deal,and even filled up the gas tank cause they knew i had a long drive home! So I will DEFINITELY be buying my next and ALL vehicles at Tony's Honda in Kona here on the Big Island
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October 2023 by andrew delos santos
I went in to get my coolant outlet valve gasket fixed, Delson took care of everything while Ross gave me a ride home. After the repairs I noticed one of the hose was dangling, I brought it back and manager Kiko made everything right. Excellent staff highly recommended.
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October 2023 by Roxane Gomes
Great experience, I took my Hyundai in and was treated with respect by Kenny. He listened to my concerns! He then got it fixed! I have been going to Hilo Honda for years. I bought 5 cars throughout the years. I have to say it starts from management. Tony Honda Kona really ranks the highest to me, everyone there is friendly and full of “Aloha”! They really care about their customers!
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September 2023 by Ron Hoffer
A very pleasant experience as has always been the case at this business. My service advisor, Kenny Santos, greeted me immediately upon my arrival. He was very personable, efficient, and I felt comfortable that he had really listened and understood my concerns about my vehicle that day. The service department bay, as well as other areas of the building accessable to customers are always clean, orderly, and inviting. Also got excellent service from Ross, the shuttle driver.
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September 2023 by Betsy Morrigan
Thanks to staff at Tony Honda9/26/23All the friendly and skilled personnel at Tony Honda Kona today helped me drive away with my new wonderful certified preowned car, this beautiful 2020 Honda Civic Sport hatchback. The salesperson Krystal with her encouraging, low-key but persistent manner welcomed me into exactly the car I wanted and needed. Rylan, a knowledgeable and caring service advisor, gave me a lot of confidence in the quality of his service on this Honda car and of the service I’m going to continue to receive from Tony Honda Kona service department. Melissa wrapped my car around with a 360 degree warranty that frees me up to enjoy driving, rather than worrying. The manager Kai was friendly and available. The GM Kiko welcomed me so nicely and warmly and I see how well he sets the tone for this fine dealership.With all these great people I worked with here and all the others, I know I’m in good hands with Tony Honda Kona. I did a lot of research about the other dealerships in town and I chose this Honda car and this Tony Honda Kona dealership based on my friends’ experience, Internet reviews, and a lot of research. Now all that good news about Tony Honda Kona has come to life. I am very pleased and satisfied. I thank the personnel at Tony Honda Kona who made it possible for me to drive home in my comfortable, eye-catching, safe, and reliable Honda Civic Sport hatchback!
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September 2023 by Rhea S.
I was new to the Big Island, moved here in the Fall '22 with my '08 Honda Civic. I thought I would check out Tony Honda in Hilo since I had good experiences with the Honda dealers on the mainland. I had them just do a simple oils change and check the all the fluid levels on the car. Well they did the following and also gave me a diagnosis and Cost of replacing 3,000$ worth of parts. I know it's an old car but it has been running well. 6 months later I have damaged the transmission in my car due to low transmission fluid. The transmission mechanics said there wasn't any leaks. So I am putting the responsibility on trusting Tony Honda to do theor job checking the transmission level when plainly they did not. It will cost me about 5,000$. Don't go near this business.
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September 2023 by Betsy M.
Thanks to staff at Tony Honda9/26/23All the friendly and skilled personnel at Tony Honda Kona today helped me drive away today with my new wonderful certified preowned car, this beautiful 2020 Honda Civic Sport hatchback. The salesperson Krystal with her encouraging, low-key but persistent manner welcomed me into exactly the car I wanted and needed. Rylan, a knowledgeable and caring service advisor, gave me a lot of confidence in the quality of his care and knowledge of this Honda car and of the service I'm going to continue to receive from Tony Honda Kona service department. Melissa wrapped my car around with a 360 degree warranty that frees me up to enjoy driving, rather than worrying. The manager Kai was friendly and available. The GM Kiko welcomed me so nicely and warmly and I see how well he sets the tone for this fine dealership. With all these great people I worked with here and all the others, I know I'm in good hands with Tony Honda Kona. I did a lot of research about the other dealerships in town and I chose this Honda car and this Tony Honda Kona dealership based on my friends' experience, Internet reviews, and a lot of research. Now all that good news about Tony Honda Kona has come to life. I am very pleased and satisfied. I thank all of you at Tony Honda Kona who made it possible for me to drive home in my comfortable, eye-catching, safe, and reliable Honda Civic Sport hatchback!
