Kona Ace Hardware & Crafts is a family-owned and operated Ace Hardware store, part of the HouseMart chain of 23 Ace stores across Hawaii, Washington, Oregon, and Nevada. Headquartered in Honolulu, the company has been serving communities for over 60 years. Customers praise the store's outstanding customer service, with the store supervisor Christine Peshlakai and other staff members described as very helpful, professional, and personable. The store is always well-stocked and neat, making it a go-to destination for customers, even while camping in Hawaii. Reviewers highlight the store's wide variety of offerings, from hardware essentials to unique holiday and fishing items. The store's buyer is praised for their good taste in curating the inventory. Customers appreciate the easy parking and the welcoming atmosphere, with one reviewer expressing a personal connection to Ace Hardware stores. Overall, Kona Ace Hardware & Crafts is described as an amazing, cool hardware store that delivers exceptional service and creative solutions to enhance customers' everyday lives.
Good experience finding what I needed from a sales associate for two separate items, avoiding me aimlessly running down aisles. I was directly led to the correct metric wrench I needed to replace a missing one.
November 2025
Outstanding customer service ! Christine Peshlakai store supervisor was very helpful & professional in helping me with a replacement issue . Above and beyond always a pleasure to do business with Kona Ace hardware. Store is always neat and well stocked . Mahalo Nui Loa , Linda R. Kam
November 2025
The Ace here in Kailua Kona always makes me want to come back. I come here not big box…
