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January 2024 by Sal Rabanal
Great Service very knowledgeable with all merchandise they go above and beyond thanks for a great experience aloha
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January 2024 by Harry Petersen
Nice customer service
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December 2023 by Robert Garza
Very helpful in showing me everything I was looking for ?
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December 2023 by Gabriella Silva
I brought a diamond ring to be sized from a 8 to a 4. After being informed they can only size it to a 6 (because of the chance of diamonds falling out) they promised they have pieces to fill the band to make it still fit perfectly. After getting my ring back it was still way too big even with the spacers inside the band. If I knew the ring wouldn’t have fit after getting it sized I would have never paid the money to get it resized. I’m very disappointed. I feel like I’ve been tricked into spending money I didn’t need to spend because at the end of the day my ring will still sit in a drawer not being worn. Waste of $400.
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May 2023 by Marvin Agmata
Blessed experience with my sales person. She made my visit comfortable and we connected right away. Not only she made it comfortable, she also shared some knowledge about jewelry that I didn’t know. Thank you so much Aunty Femar?❤️????
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May 2023 by Jennifer Pakosta
Zeny is absolutely amazing! She assisted with grace and compassion. Mahalo
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May 2023 by polly davis
Thank you Femar for helping me with my watch! U ROCK!!
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April 2023 by Mylo Agev
Very helpful employees
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April 2023 by Sharon Matsuura
Best jewelry store ever ! Femar is the greatest, helping me go from 1/3 ct to 2.1 carat ?
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March 2023 by Maui GT Plugging
Always nice and have a great selection, Thanks ?
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April 2022 by Just&True
Excellent customer service and superior quality jewlery. With an amazing selection there very helpful and happy sales people make this shopping experience easy and uniquely valuable.
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November 2021 by Lynda Barry
Friendly, helpful service. Nice range of products.
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June 2021 by Lisa Morondos
Bossy manager asked me what I was looking for, ORDERED ME to stand here then there. Brought me a random choice of gold earings in a cracked clear box. I picked one, she ORDERED me to another counter and stood 4 feet away asking my phone number. Very awkward with other customers. I left the store with good quality earings and a horible shopping experience. This is not my first experience with her. I wont have another. I will not shop from her again.
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May 2021 by SANDY Quiplee
Took sons chain to be repaired. Salesperson kept pushing me to look at diamonds. 3+ weeks and chain not started, no contact from them. Mad. Time for action.
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April 2021 by Luke P.
I'd give 0 stars if it were an option. These guys are straight up thieves, crooks, scum, pieces of excrement. Literally no help through the COVID pandemic. I, like many people was struggling for a time during the recent pandemic, I repeatedly called them asking for help with my payments, to see if I could do partial payments, postpone payments, etc. until I could get back on my feet financially, not only did they not care or help, they seemingly went out of their way to screw up my credit as much as possible, in addition to charging me late fees and penalties that more than doubled my $2500 purchase. I recently paid them off and good riddance, they're as bad as the nightmare stories you hear about payday loan and title loan companies, they could care less about you or your financial situation during a GLOBAL PANDEMIC!! All they care about is squeezing as much money out of you as possible in any way possible, and damn the ethics of it. Worst company I've ever dealt with, go anywhere but to Zales, they will screw you if given a chance
