-
February 2024 by Cole Turner
Always helpful
-
October 2023 by Natalie
This was my first time shipping my car! Young brothers did not disappoint! Everyone was so nice! Mahalo ??
-
October 2023 by Jud Talana
Wheels that were intercepting merchandise product to recieve.
-
February 2023 by destination360
Efficient service getting my car from Oahu to Maui. No damage to car.Basically what you're looking 20 a delivery service.Price has gone up quite a bit.
-
November 2022 by Jay M.
The only company that ships cars and bulky items inner island hawaii. Friendly and easy to work with. I have shipped cars, sleeper couches, stand up paddle boards and furniture. Mahalo Jay
-
May 2022 by Grey Area
Workers are very friendly and helpful.
-
April 2022 by gerald dow
all the folks at the port are great.
-
January 2022 by Tracy C.
We shipped a car 3 years ago with YB and received great service and our vehicle was in good shape when it arrived, so when our employer was shipping a vehicle out we recommended them and volunteered to pick it up on the Maui end. The star off was for the wait to get into the port which was a very frustrating exercise. I understand that the port is a restricted area but we were waiting at the lights for over 20 mins with a line on both sides of the road trying to access the gate and vying for space, blocking the road and honking at each other, so we eventually parked at the Wholefoods lot opposite and walked in to pick up instead. YB called us twice, once to let us know the vehicle was ready for pickup so we could arrange a date, and the second to confirm our time. Once we arrived everything was ready, all the papers in order, and it was a quick easy pickup. I think the main thing is to be prepared to follow their instructions and be ready ahead of time. If you are unprepared you mess up their system and that is a no no! The vehicle was in good order so this is the 2nd positive experience we have had shipping a car with YB.
-
November 2021 by Teri Y.
I recently shipped my vehicle round-trip to Maui via Young Brothers and found both their online information and the customer service representatives via telephone to be very informative and helpful. The shipping process is very efficient and the workers at the shipping site are friendly. You do need to call ahead to book a shipping appointment, but from there on, it's an easy process to drop off your vehicle and pick it up at the destination point. Shipping is quick and I got a call from Young Brothers the next morning after each shipping, letting me know my car was ready for pickup. When we went to pick up my car in Kahului, the battery was dead (the parking lights got left on inadvertently), and they immediately sent someone over to give us a jump start. After you ship your car, if you care about your paint job, I do recommend you get a good car wash asap to rinse off the salt (I have a review of the place we liked in Kahului). If you have a reason to ship your vehicle interisland, if you do your legwork in advance (check the website, make a call), you're going to have a smooth and easy experience with Young Brothers.
-
October 2021 by Jacquelyn Simon
Friendly and quick.
-
October 2021 by Leslie W SALVADOR
I go to young Brothers twice a week the staff is very friendly & courteous. On the other hand security thing they're & have no professionalism or good public relationship toward clients of young brothers .they think their above everyone because they a security badge.some can't even speak proper ENGLISH !!
-
October 2021 by Tisha H
Had to pick my car up and everyone was so nice got help right away no problems thank you YB!!!
-
September 2021 by Richard Collins
Drove 3 hours from Far East side of Maui to pick up a box with a tank liner in it. They would not let me take it because I came after their 10:45 cut off time. The website says their gates are open until 3pm, I was there at 1pm. I was very upset because it was going to be an all day drive to come back another day. Seems like the kind thing to do would have been to help me for 15 minutes. The box would not need a forklift to move, per the excuse to send me on my way. My wife forgot the details of a phone call we received and we tried to look it up on the website but did not see any mention of the shortened pick up time. I regret being so upset but the long drive from the Hana area is very stressful now with all the traffic. In my business we make exceptions all the time to help our customers out.
-
September 2021 by Lars J.
I can't call them expensive. They have no competition, so there's nothing to compare. I asked them to deliver my new car, from Oahu, to Maui. They charged $0.10/pound. Seems fair. They did what I asked of them. They got the car to me, unharmed. They called me the day before the car arrived, they told me how much I had to pay, and they let me inspect it. It was ideal, actually. What do people expect? Flowers and a box of chocolate Mac nuts? Common sense tells you that if you don't like it, get someone else to do it. Oh. There's isn't anyone else to do it. A lot of people around here expect people to wait on them. Good luck with that. Oh, and "Aloha!"
-
August 2021 by Andrea Havranek
Impossible to reach this company, they never answer the phone.