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October 2023 by Elvie A.
..I went to Kahului walgreens 10-24-2023 time check was 6:45-650pm..No hello or welcome to Walgreens there was one pilipino lady and 2 local lady working..I need a photo for a passport and I was waiting so my fiance look for a workers and there was 3 of them and guess what they told my fiance nobody can do it just come back tomorrow and I was very disappointed..I told the cashier so no one can do it and you want us to come back tomorrow and the local lady was like you should understand we're short staff so I said I understand..So I told them are you guys for real or really you guys want us to come back tomorrow if I'm already here and I told them I will call the store manager but nobody was answering the phone..Never go to Kahului so unfriendly worker and no customer service at all..
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October 2023 by Denise W.
Went to the pharmacy and the service was terrible. There was a young male with glasses and chewing gum who should rethink his choice of profession. People are going through tough and difficult times now so compassion needs to be shown. Raising your voice and yelling "I'm trying to help you " doesn't feel heartfelt. I wish I knew his name so I could tell everyone.
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January 2023 by Michael B.
I noticed the total seemed high so I checked the receipt at home. I bought 7 items, 6 of the 7 items were charged higher than the shelf price. This is either a scam (which seems unlikely from a national chain) or the staff are just wildly incompetent at keeping the store up to date. I definitely won't be back.
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February 2022 by Christi W.
This is the worst Pharmacy I have been through in all the years I've been alive. They greet you with a smile they take your prescription they tell you to come back and one time out of three always they won't give you a prescription for one reason or another. It's either too early it's too late your insurance doesn't cover it on and on and on and on. Every time almost every time I come here it's an argument. I think this is the worst business ever on the island of Maui. I wish they would close and probably will because their service is so nasty.The last five times I have come here, my insurance company had to call them to remind them that they've already ran the prescription through, they're getting paid and now they're refusing to give it to me the customer. Usually this gets resolved. Today it's not resolved. I'm very very very upset, and I will never come back here again as soon as I can change
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September 2021 by Jensine A.
Ordered photos from here last week and the lady was just really rude when I asked if the photo department was open she gave me a mean and rude look and told me to follow her so I did and she took almost 20 minutes just to find my photos and she kept asking me for my phone number at least 10 times in a row. Never ordering photos from this Walgreens again they need to get more organized. They shouldn't have people waiting 20 minutes just to pick up photos. Mind you my photos have been done two days before I went to go pick it up she just didn't use her eyes to find it she only used her mouth
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May 2021 by Sabina L.
I needed a prescription filled for acute onset of shingles. After waiting in line for 20 minutes I was told they are not taking new customers. I pointed out that I had been waiting in pain and I was unaware that walgreens pharmacy is not taking new customers. The manager came to tell me they are going for lunch and it will take 2 hours to fill the medication. I can go to the Emergency room if I have pain was another inappropriate ignorant suggestion. I would not return to this place if my life depended on it It should be made public that this Walgreens pharmacy is not taking on new customers. I came from my physician's office and truly did not need the advice of a pharmacy tech. to proceed to the E.R. instead of getting my prescription filled.
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April 2021 by Teisha G.
Didn't want work here there alot behind back and also they will work you like there trash and so much favoritism in that store they get ruin depends reaible worker they keep the one that call off all the time and they when wait for last pay check they pay game with they will insult you also
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January 2021 by Sharyl B.
This star goes to the pharmacy dept at Walgreens Kahului. They are rarely open and must just be short-staffed for the holidays. Really frustrating to take time to drive there the last 4 days and to not be able to pick up medicine. And now as I walk in, the lady said they are closed between 1:25 and 2pm and to come back in 30 minutes. Changing prescriptions to a different more available location.
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December 2020 by Jack F.
I really wish that they could get the hours straight on the website and also fill my prescription in a timely manner and get back to me when I'm asking them to get back to me
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July 2020 by NeverMonday S.
The photo department rocks..and I want to thank Ryan with a Big Mahalo for being so kind, courteous and professional...he went above and beyond to try and and help me print a photo..even during this damn pandemic he showed such generosity of spirit..Walgreens is lucyt to have him
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October 2019 by Amber H.
I never had a problem with them until recently. I go there all the time for my boyfriends prescription for his asthma. We go the the drive through Pharmacy and and get there Couple of minutes before 8, the time they close, but someone else was in front of us. After the people in front of us get helped they drive off then we pull up. As we pull up, keep in mind we were waiting in line for a little while and they knew we were there, the girl at the drive through window puts up the sign saying they're closed. The clock literally just turned 8 as we got to the window. My boyfriends inhaler ran out and he has severe asthma. I told her this and told her we were waiting and got here BEFORE they closed. This girl at the window wasn't having it and didn't give any fucks. She told me there was "nothing" she could do and continuously said "it's out of her hands" which was bull s*** because they've helped us out MANY times before AFTER 8:00pm. I consistently explained how severe his asthma is and how frequently he needs his inhaler. I then asked what am I suppose to do when he can't breathe in the middle of the night. HER RESPONSE! "There's an ambulance". She spent a good 10min arguing with us instead of taking two minutes to do a simple transaction! A description of this heartless b***** she's is Caucasian with freckles and on the heavy side. If Walgreens was smart they would get rid of her. All my other transactions were okay with the other workers and were caring. But for someone to tell me that I can call the ambulance when my boyfriend is having an asthma attack instead of just selling me an inhaler to prevent all that scare is VERY RUDEans inconsiderate. One of the most inconsiderate things that I have ever heard in customer service.
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February 2019 by Mahina L.
I like Walgreens, the store. The people that work there are really nice. But their PHARMACY!!! The Kamehameha Avenue Walgreens literally has THE WORST PHARMACY I have EVER been to. Not because of the wonderful ladies that work in the pharmacy, because Stacia and Deanna really are awesome! The Walgreens pharmacy sucks because of Allison, THE PHARMACIST. I can't tell you how many times she has harassed not just me, but two of my doctors as well. If they write me a prescription, she will go back and forth with them on the phone, making them jump through hoops, telling them to write different scripts to satisfy her neurosis, all the while being extremely rude to us... When did pharmacists suddenly become doctors, thinking that they know better than the real doctors we go to?? Allison should be ashamed of herself, she doesn't have the right to play God with people's lives, and certainly not mine! I have heard from other pharmacists that several people have complained about her too. They go to other pharmacies now, just like me, and my entire family. I suggest you do the same.
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October 2018 by Cookie G.
I like it cause you can run in get what you need quick , a little pricey but I also love the drive through pharmacy
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October 2018 by Alison W.
Normally, I really prefer Walgreens over Longs all day. But...the staff seems to have started to go downhill. Yesterday, I had a basket of things, and the cashier missed the candy. I realized it when I got out to my car, which was parked 10 ft from the door. So I went back in, and the clerk actually had an attitude when I asked for it, rather than apologizing. She's obviously seen that she had missed it because she knew exactly where to get it, she didn't try & stop me before I left, and then to not even say, "Oh, sorry about that"? I would've given this Walgreens 5 stars if it weren't for that one cashier. That's too bad really
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August 2018 by Michelle S.
I've always recieve great service everytime I come to the pharmacy. If I have any questions they're always willing to help me out. I like the fact that my doctors can call in a prescription for me when I have an appt. in town and when I get here it's ready for pick up. Just drive right up give them your name and address and your off. That's so perfect for when you're not feeling well and don't want to get out of the car. Very convenient