Verizon Business Services is praised for its friendly and efficient customer service across various locations. Customers highlight employees like Angel, who went above and beyond to help with issues, providing the best service they've experienced at a phone store. Volter is also recognized for his personable and quick service, especially during phone trades and inquiries, standing out as a model of excellent customer care. The new store location offers a modern layout and convenient options such as in-store pickup and locker pickup, making it easy for customers to run errands and avoid long waits. Despite being short-staffed, the staff is described as friendly, with some customers noting the opportunity to apply for jobs and receive signing bonuses. The store's procedures, including data transfers and appointments, are straightforward and designed to save time. Overall, Verizon Business Services is appreciated for its helpful staff, quick assistance, and customer-friendly services that cater to busy schedules.
Angel... is a freaking ANGEL 😇. I had a list of issues (my own fault) and he went above and beyond to help. Best service I've ever had at a phone store. A++++ MAHALO
April 2023
Thank you very much to Boi manager and Devin who helped me and my grand daughter get her phone going. Customer service fast and Awsome.
May 2022
Kim is awesome helped me with Verizon family app and is always the best customer service.