Valley Isle Motors Ltd. has established itself as a leading automotive dealership in Hawaii since 1923, known for its sales, service, and customer relations. Many customers praise the dedicated sales staff, particularly noting Briley for his exceptional patience and effort in ensuring a smooth buying experience. He goes above and beyond, making customers feel welcomed. Roel Ruiz also receives positive feedback for his helpfulness during the purchase of a 2024 Bronco Sport, with customers emphasizing the great deals available. The service department, however, has received mixed reviews. While some customers appreciate the responsiveness of service representatives, particularly in expediting the service process, others have reported a less than positive environment, indicating that customer service could improve. On the parts side, Wes is highlighted for his honesty and excellent follow-up, making him a trusted resource for Ford parts. Overall, Valley Isle Motors Ltd. is recommended for its knowledgeable staff and good deals, though there are suggestions for enhancing the customer service experience.
Thank you to the team at Valley Isle for hooking me up with my new truck. Nice guys and awesome customer service.
August 2025
We recently had to sell a car in a short time here on Maui. Our appraiser, Micah, was superb in helping us accomplish this by presenting us with a good offer and once accepted he took care of all the necessary paperwork in a matter of minutes. He was easy to work with and we came away from the deal completely satisfied.... read full comment
August 2025
My latest experience was excellent. The GM of the Ford Division (Travis) took control of a complicated performance problem i was having with my truck and was able to quickly and effeciently diagnose and remedy the situation. I would strongly recommend getting him involved if you are having a service issue. He made a big... read full comment
