Spectrum Store in Kahului, HI offers a comprehensive range of services including broadband Internet, mobile plans, cable TV, and new devices. Located at 58 Ho'okele Street and in Puunene Shopping Center, the store provides a modern, friendly environment for customers to shop for internet, upgrade services, pick up or return equipment, and pay bills. Customers have praised the store for its excellent customer service, highlighting staff members who are friendly, knowledgeable, and eager to help. Many reviews mention positive experiences with staff who clearly explained services and assisted with setup issues, making the process smooth and understandable. The store’s team is recognized for their patience and helpfulness, whether assisting with technical troubleshooting or explaining product options. Customers appreciate the ease of visiting in person, especially during the pandemic, and note the friendly approach of employees who anticipate needs and answer questions thoroughly. The store also offers mobile services, with knowledgeable representatives who can help switch providers, save money, and set up new plans quickly. One customer shared a successful switch from a long-standing provider, resulting in a significant reduction in monthly costs and improved cell signal at their workplace. However, some customers have experienced challenges with setup and account creation, citing difficulties in activating equipment and managing online accounts without assistance. Despite these issues, many find Spectrum’s services to be reliable and worth the switch, especially for those seeking bundled packages that include home Wi-Fi, cell service, and devices. Overall, Spectrum Store in Kahului is praised for its friendly staff, helpful service, and the convenience of a one-stop shop for internet, mobile, and cable needs.
We didn't have to wait and the clerk was knowledgeable and helpful.
February 2025
We had the pleasure of having Katt help us add 2 phone lines to our existing internet plan. She was incredibly knowledgeable, and made the entire experience go as smooth and fast as could be. Add in the fact that spectrum has the best contracts available, and you get a flawless experience. I need a 6th star. Katt you're... read full comment
June 2024
Spectrum I’m amazed you are still in business for the unreliable wifi and high prices. Really nothing to brag about. I would definitely use another provider besides them. Anyone besides them.
