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April 2024 by Moana-Marie Biggs
Customer service was impeccable! The option to physically try the various mattresses was a plus and Mark, our representative or advisor, is knowledgeable. Thank you Kahului, Maui branch!
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March 2024 by Sally McComb
I feel the bed is comfortable, however, lots of beds have the same features and cost much less. I am in Maui and if you move you need an experienced sleep number rep to take it apart and put it back together again. $250 to take apart and $250 to put back together and it is against policy to perform both tasks on the same day. If you have anything that needs repair, you have to fly two people round trip to look at the problem, order parts and return flight to complete. They say you can do these tasks yourself however this is heavy equipment and my husband is 87 and I am 82. Doesn’t matter says service dept. policy is policy. By the way, this service person is located in MN or Michigan and the fact that you have nothing to sleep on for a few days is regrettable but he has to follow policy. If you are thinking of buying a sleep number bed, I wouldn’t . I paid a great deal of money for my particular bed and apparently still am.
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March 2024 by Gina Williams
Sales manager was very professional, knowledgeable. Enjoyed working with him.
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December 2023 by Chelsea Quinn
Everytime I try and come to this store they are never open. They need to update their hours on google & sleep number site or at least have a sign that says appointment only, if they are never open.
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January 2023 by Donna Wright
Stephen was super helpful and very friendly!!!I'm so happy with my decision and can't wait for delivery!! They're even going to take my old mattress away...Yay ?? Thanks for being awesome Stephen ?
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January 2022 by Stephen Toledo
Great place to get your sleepnumber bed! Finally open!!!
