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October 2023 by Chris Tee
Service center will do a bait and switch on you. You ask for one thing and when you walk in they have the paperwork all ready with extras that you don't need or want and they'll charge you more. Shady. I will not step foot in there again. Get your maintenance done elsewhere.... not at a dealership. Especially not at Servco Subaru Maui.
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October 2023 by Chris T.
Service center will do a bait and switch on you. You ask for one thing and when you walk in they have the paperwork all ready with extras that you don't need or want and they'll charge you more. Shady. I will not step foot in there again. Get your maintenance done elsewhere.... not at a dealership. Especially not at Servco Subaru Maui.
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August 2023 by Scott Sinclair
The attitude of the service department is great, friendly , welcoming and efficient. This is not the norm at other dealerships. I have experience.
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July 2023 by Tae Chung
The sales associate, Dave, was very friendly and spent a lot of time showing cars to my wife and me. Highly recommended.
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June 2023 by Christian L.
big thanks to Vilma for helping us out! she was very welcoming and happy to help us out! if you are looking to buy a car in maui, ask for her!
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June 2023 by 732christian
big thanks to Vilma for helping us out! she was very welcoming and happy to help us out! if you are looking to buy a car in maui, ask for her!
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May 2023 by alyssa frost
I come here to service my Subaru. The service staff is always friendly, helpful, and respectful. Would recommend:)
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April 2023 by Nikima Glatt
These guys are great! Way overworked and probably underpaid. Subaru - give these guys a raise already!They’re pretty boss. They fixed my car up and even gave it a nice clean. I don’t even own a Subaru anymore, I just come here to see the employees now.
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March 2023 by Michael M.
I initially had a problem with a lost title that didn't make it in the mail. After contacting Servco they promptly took care of the issue. Thank you!
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January 2023 by Marc Mosiman
Very happy with the buying experience for our 2023 Forester Wilderness! They gave us a very fair price for our trade and we were in and out (with an appointment) in less than 2 hours, including the trade inspection. Darryl in sales, and Wilson in finance were great! Looking forward to doing more business with them in the future!
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January 2023 by Perry G.
From sales to service everyone here is top notch and truly cares about customer satisfaction.
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November 2022 by K Orn
We had a great experience with Servco Maui. Dayne was the mannn… he was the most laid back/helpful salesman we encountered on our car shopping journey. We greatly appreciated his patience and his no pressure approach (especially after having to deal with very aggressive salesmen from other dealerships. Not fun!). Wilson in the finance department was also awesome.Overall wonderful buying experience.
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November 2022 by Sam Zah
Worked with Dayne Kobayashi on getting a preowned Subaru. He was extremely helpful, went to my mechanic with me to get the car inspected, and even helped us get our car delivered home. Excellent customer service!!! He didn't pressure us into anything, and was transparent about all the details of the car. It was a pleasure having him guide us through the process, and we will be coming back to him again for our next vehicle.
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November 2022 by jesse dukes
Subaru maui sucks. My fiance and I dropped our car off at 10 am for a service they told us it will be ready at lunch. We were patiently waiting for a call to let us know, we kept calling all afternoon (since we have no transportation + plus the car had our carseat for our 7month old) and no one would answer by 2:30 we got a hold of someone and they specifically said “pick it up by 4 o'clock we close at 4:30.”Frustrated that we lost our whole plans for the day. We got there by 4 oclock and the person told me another 30 minutes… I understand if its a busy day but the least you can do is call the customer that morning and let them know its going to take the whole day.Probably the last time we’ll go here. Zero communication and care for their customers.
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September 2022 by Celine Marie
NOT helpful at all with correct information on maintenance package purchased ( found out later it's w/ Lithia) This service department couldn't even help an old lady figure who would honor Subaru lease maintenance package prepurchased!! (Wasted several hundred dollars when I already pre- paid $700!) Also had to wait months just to get first service and warranty issue ( took 3 times to repair!)One super super nice guy in service helped but NEVER helped find Lithia we know now is honored by Honda which I highly recommend. I usually never have to wait more than 2 weeks to get service on my 2 Hondas and never had one complaint in 10 years I have been going to Honda. What ever happened to the Aloha and just trying to redirect customers to the correct service department if purchased contract is with Lithia how hard is it to help customers so they do not loose their prepaid packages....Word to Wise beware of finance and their packages....many are a scam as soon as purchased you are stuck!! I have to more Subaru and I'm thinking twice about going to this dealership now!!