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October 2023 by Jain Vaughn
They do a great job at pointing you to the proper product. User friendly all around.
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June 2023 by Tracy C.
There are definitely some mixed reviews on this store but I was very pleased with my visit, so here goes.....I wanted a few hair colours, semi permanent but long lasting, to play around with to ombre my faux hawk. I wasn't sure what to use or what would work together and was standing dumbstruck in front of the hair dye selection. A staff member came over and asked if she could help out and boy did she! We spent at least 10 mins going through the selections and discussing them, educating me on which ones would blend well, which were good if I was snorkeling a lot, which ones needed bleaching beforehand, etc. I was also shown an excellent $6 bottle of pre treatment spray which helps the colour take evenly. I picked a pink and a neon yellow to strawberry lemonade my hair and it worked perfectly and I get so many positive comments on my hair when I'm out and about. I also saw they were having a sale on nail polish and picked a few vegan ones for the little girls I babysit, as one of them has an auto immune disease and these polishes were health friendly.The store was well stocked, clean, easy to find products, and the customer service was fantastic. The new staff member, Lily, was also a delight! It is now my new favourite beauty store, much friendlier than the ones I used to use in CA, and the best selection on island. I'll be back to buy more hair dye and to browse the store for more beauty inspiration.
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March 2023 by Mar Munoz
(Translated by Google) I found what I was looking for, thanks Sally(Original)Encontré lo que buscaba, gracias Sally
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February 2023 by A L
you cant close the only beauty supply store in maui open past 6 guys get it togetherrrr
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March 2022 by Wally JD
Beth and staff were helpful with helping me find trimmer blades and a couple of man things. The store is clean as a whistle and well organized. You can tell that the employees take great pride in their store. I’ve been shopping Sally Beauty Supply (mainland) since 1987. Sally Kahului exudes Aloha.
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January 2022 by Mykaela Padron
About a month ago, I came in to purchase a black hair dye. I ended up purchasing the Ion color brilliance permanent brand. As someone who has only used semi-permanent brands like manic panic, I had no idea that I needed to use a developer in order for the pigment to work. There were no instructions on the outside label nor signs of any sort indicating that extra instruction. The girl with the red hair who was helping me didn't inform me of this either and she claimed to use Ion products in the past. It was not only poor customer service but a lost chance to upsell products.
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December 2021 by malie
i've been to this location three times and each time i've shopped there the staff have been so kind and accomodating. the last time i shopped i was trying to find red dye and bleach and one of the workers with blue hair was helping me with the entire process. i'm really happy with my hair right now, thanks for all your help. (:
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September 2021 by Jean K.
I hope you don't get the older cashier with the yellow hair because she talks about her cancer. And blowing her nose and keeping a Kleenex in her hand all the time. The other employees are great though. They're very helpful and the store has really good products.
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May 2021 by Joanne Cummings
Helpful staff
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December 2020 by Alyssa B.
I am so disappointed every time i go here. they never have anything stocked and the ladies that work here are IDIOTS. they are always very rude and HORRIBLE costumer service. the last time i came the lady was texting the entire time she was checking me out while ignoring my questions. i came today and the sign on the door said "be back in 20" i waited and they came back with mcdonald's and ate it on the check out counter while checking me out. fries in their mouth and dip on the counter. disgusting service. she refused to give me a bag because there was "only big ones" and told me she could only give me 1's back even though she had other change. can't go back again.
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October 2020 by Taesia Keo
Very sweet and helpful workers!
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September 2020 by Donna Takitani
Went to the store on a Sunday after 11. Light are on but, no workers. It was locked. Called about 4 times during the day till 1:00, still no answer & no one working. Don't waste your time.
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July 2020 by Dianna G.
I've been cutting my husbands hair and started out with a cheap pair of Goody scissors. He really liked the haircut, but I struggled with the crappy scissors. I could have ordered better scissors online, but wanted to see them in person, so I thought I'd try Sally. We went last Sunday afternoon.They are open and the young woman was really knowledgeable and helpful without being pushy. I wanted to spend between $60-$80 and she helped me find a great pair. She had a great attitude - professional and friendly.Please support our local small businesses. I'm glad I went in - I'm sure her days are long and boring with Maui Marketplace practically empty.
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July 2020 by Effy B.
We all know when u return clipppers etc. That you send it back to supplier you dont put back on shelve brought clipper an never used it because the clipper wont go on so i guess i donated money to sallys maui what a rip off never ever shop there again
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February 2020 by Lanell A.
This is a great Sally's! Very clean and organized. Also well stocked! At home in Seattle they are often out of my hair coloring product, this one always has it. The sales clerks are very nice and helpful. I don't understand some of the negative reviews.
