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June 2022 by Tammie D.
Not sure how this store stays open, oh wait...it's not open. Their sign on the door says open during the time I came by but they closed early. Saw the sales people inside. This alone would not generally trigger me to give this a 2 star rating. I'm finally giving my rating because this is the last straw, I won't come again. It's sad because I do love the products. The manager and employees are terribly unfriendly. The store on Oahu was incredible and so sad to see the Maui store has ruined it for me. Everyone go to Hue! They are outstanding, always friendly, close by and sell the same items but with a friendly smile.
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April 2021 by Garth Schultz
We recently purchased furniture from Pacific Home Furniture in Maui to furnish our newly built beach home. Since we don’t live on the island, I didn’t want to shop on line but since we can’t travel, there was no other option. Allison was amazing to work with. She asked a lot of questions and listened to my wishes. Her expertise as a designer assisted me in my furniture choices. Pacific Home has an excellent website. It was easy to view the furniture collections.I would highly recommend Pacific Home Furniture Maui and Allison.
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December 2020 by Emily Iverson
My husband and I just purchased a sleeper sofa at Pacific Home. We are delighted with it and with their customer service! Before making our purchase we were aware that our 2nd floor condo would present a significant problem of getting this large piece inside. It had to be lifted over the lanai railing rather than fitting through the front door. Allison was so helpful in connecting us with capable delivery people who were up to the challenge. I would highly recommend Pacific Home and Allison.
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August 2020 by Nancy Hay
We have purchased three items from Pacific Home and are thoroughly satisfied with all in terms of aesthetics, quality and price point. Staff was customer service focused, knowledgeable and responsive. Delivery service was top notch as well. I will definitely be back when it's time to buy new pieces for our home and would recommend them to others.
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August 2020 by Hokulani Golf Villas
Amazing customer service from Allison and Jeannie. Very knowledgeable, passionate and dedicated to providing a wonderful experience at Pacific Home. I will be back!
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August 2019 by Jennifer Lopez
We didn't intentionally set out to puchase all of our furniture at PH...but we did! Allison helped us to coordinate all the pieces. She has a great eye for styling and color. I am so happy with the results! I recommemd PH to anyone looking for beautiful furniture on Maui. Aloha.
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July 2019 by Beauty Bar
Love this place! The staff is extremely helpful and welcoming. They have a wonder selection of furniture and accessories.
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July 2019 by Carrie Gebb
I could not be more happy with my media cabinet from PH! Allison found me exactly what I was looking for, and I had a tall order! This special order piece was so worth the wait. Mahalo Allison!
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July 2019 by wendy ruppenthal
I love pacific home! Quality furniture and exceptional customer service!
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July 2019 by ChrisnATX ATX
Thank you Allison for all your help. You will not find a Home Store with such well thought out design choices, in stock selection and friendly service on Maui. My new first choice for furnishings on Maui.
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July 2019 by Jenae Singleton
Staff was very helpful and eager to make us happy
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May 2019 by Marcia J.
Our experience: ordered a bed frame, headboard and 2 night stands October of 2018, received bed frame and one night stand March 2019. One nightstand was damaged - we opted not to take the damaged night stand. It is now then end of May 2019 and we have no idea when it will arrive. Multiple attempts have been answered with essentially "we'll let you know when" with no definitive date. They will not reach out to you first unless you reach out to them. Salesperson Allison is uneducated and ill mannered. Her response: "this is how it is in a small island", her excuse is that this is how "small business works in the island of Maui" and constantly asking how long we've been living here, implying that Maui residents are a bunch of savages who don't deserve proper service. It worrisome that a salesperson thinks that way when she represents the store making money off Maui residents. They have multiple complaints on Better Business Bureau Website and also on Yelp. It's a very good indicator of what your experience would be. 3,000 dollars and 7 months later and we are left very disappointed and dissatisfied - they charge luxury prices and can't even provide the matching service.
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May 2019 by Lauren Russell
Pacific Home is my go to place for furniture on Maui. Allison is always so helpful and patient when I visit the store, she offers great advice for picking pieces that are beautiful yet practical. My husband and I have purchased furniture for several of our rental homes and our personal residence. The furniture is good quality and looks great!
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April 2019 by Kimberly Rachinski
They are AMAZING !!! Allison was so inspiring. They have a great selection and we are thrilled with our choices. Fast Comet did a beautiful job delivering and staging our new home. We couldn't be happier and will tell all our friends about Pacific Home. Thank you for helping out new house be a home!!!
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April 2019 by catherine page dodd
Such an amazing resource for all home furnishings. Absolute best customer service for such a challenging industry. As a small business owner in the architecture and design industry, we are calling upon local suppliers, such as Pacific Home, to provide us with the latest designs and knowledge. Pacific Home allows us the confidence and capability to customize every furnishing detail to our project needs!
