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January 2024 by Lou Mureiko
Check engine light went on right after I bought it , doesn’t seem like they care or take good care of their cars /:
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September 2023 by Amb B.
Received really TERRIBLE CUSTOMER SERVICE here from a MANAGER. Take your business else where and save your time. Whoever the guy was that spoke with us really shouldn't be a manager with such shitty customer service skills. Would rate 0 stars if I could. Waste of time
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June 2023 by Honopou Ranch
Purchased a vehicle for my daughter at No Ka Oi Motors. Salesman Max was patient, knowledgeable and personable. He made the experience a pain-free one and I would definitely recommend No Ka Oi for your used car purchase.
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September 2022 by Ed P.
Great local rental shop. Less expensive rental (compared to the national brands) for a Ford Escape SUV that was in great and clean condition and performed well on trips to Hana and up to Haleakalā crater. No frills friendly efficient service and very quick airport shuttle. We had nice conversation with the personable shuttle drivers. Avoid the big box brands which charge more and can't deliver on service (which we experienced during this family trip).
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July 2022 by Jerry Y.
This company was sold to another rental company called Aloha car rental. Many of their old employees are no longer there. I used to rent from Maui Car Rentals every time we vacation in Maui. They had the best deals and usually has decent cars that allows you to drive to Hana. The price has recently increased and is on par with other car rentals on the island. Worst of all is that on the back page of the contract it has a disclaimer that reads if you rent their older fleet, they do not guarantee that the AC will work, and no road to Hana or Haleakalā. Read the backside of the contract or call before to confirm. We rented the Scion XB on our recent rental. The XB was filthy. You can see hand print on the bumpers from dried sunblock from previous renters. It has so many cigarette burns on the seats and interior, and the AC only works when you drive on the freeway. The tire TPMS lights were on during the entire rental period and it felt like the XB could stall at anytime. I wouldn't dare to drive the car to Haleakalā or Hana. After this experience, I will rent from other places or if you do rent from them go with the Altima instead.
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June 2022 by Fat Towels
WOW! what a great experience. These guys have REAL Aloha and I was treated like a VIP. Marilyn especially Rocked. They care & they were straight forward with everything. Thank you!!
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March 2022 by Tibor O.
Awesome place booking again this year, We were there in 2020 and had a great car from Maui car rentals and OK I motors and we and we were definitely went there again
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March 2022 by Emily C.
Fast, easy, and affordable car rentals. Really friendly staff as well. Highly recommend.
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March 2022 by AJAY G.
Excellent customer service and good range of new car inventory. Much better rates than big car rentals
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January 2022 by Monica S.
If you want to avoid the long lines at the big rental car companies, you don't mind looking ghetto, and you want the best price in town, Maui Car Rentals is the place. Because I had 6 adults, I ordered a mini van online, which technically could fit 8 people, but the extra space was needed for all our luggage. Although I did have a digital confirmation, I called a few days prior to our arrival just to make extra sure. When we arrived at OGG, I called Maui Car Rentals and a driver came to pick us up. Processing was quick and easy and I was able to get 3 drivers on the contract. Before driving away, I was asked to take a video of the car to ensure that the condition of the car was the same as when I returned it. Admittedly, the mini van looked worse for wear, but it drove like a champ. During our trip, I did stop at Maui Rentals to get our windows cleaned because I felt there was a lot of glare at night. Because avoiding the long processing lines is a HUGE draw for me, I would rent from Maui Car Rentals again.
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December 2021 by Bonnie N.
I am very happy with the service and car that we received from Maui Car Rentals! ~$300 for 8 days! Reliable car, a little dinged up in spots, but after driving around the island we quickly understood WHY, lol (and were trying to not add to them!). Excellent service for pickup and return, and they'd be my first choice to rent from again! One surprise: The car was left for us at the airport, in case of a late arrival. We were on time, 2:00pm, so this wasn't necessary, but it was convenient. I was surprised to not have had the option, though; we were charged for parking as we left the airport. I know this is pretty standard, but it still surprised me a bit. No big deal, but it would have been nice to have had a heads up on that beforehand. ;) (It turns out that the rental place has to pay to bring the car into the lot, and then you also have to pay to get it OUT!) So just FYI in case they forget to mention that to you if your car will be there. They gave us a ride back to the airport in their shuttle once we dropped the car off at their storefront, at the end of our vacation.
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December 2021 by Jacqueline C.
This local car rental company offered an inexpensive alternative to the national car rental chains. Their customer service was great and we had no issues. We will use this company again when we return.
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December 2021 by Wanda Brock
Great deal, used car very dependable & good mileage.Owners & employees knowledgeable & very kind.
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October 2021 by James Geddes
The car was clean,comfortable, and easy to handle. Would use them again. Great pricing.
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September 2021 by Seb L.
I had to revise my booking and needed a specific car model for my stay. Mahalo to Minnie and Kali'i, who made it happen - and Kali'i also simplified my reservation and kept my initial booking rate which is a huge help. In sum: Superior service + great rates = Hard to beat! Highly recommend - and also you're supporting the smaller local business. No brainer for me. Tip: Book early!
