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“Dude, I’ve been coming to the store since they opened and back then I had an android phone and they were the quickest and the cheapest by far compared to other places then couple of years ago I switched to Apple and their prices are the best and I have never had any issue on the quality of work that these guys have done! I just wanted to leave a review to tell these guys at the shop to keep up the good work! I always recommend these guys for real”
“You never know what kind of out of the box requirements may present themselves, which is why I am extremely grateful for the great and professional team at PWC.Imagine a mission where communications are vital to the success and imagine having a plan where everything goes wrong, well I lived it. In an instant we needed an array of communications equipment to build an infrastructure for the unnamed team of Watermen we were training, the equipment I had brought with me was too cumbersome, so I reached out to every communication entity in the state and PWC stepped up and answered the call. This team was prompt, professional, well equipped with an array of different equipment, and very fair in their pricing.This mission was only a success due to their rigid state of flexibility.Thank you PWC!”
“The service was outstanding. It was fast, straightforward, and I appreciated learning about all the options. Their help was instrumental in narrowing down my phone choice.”
“They were a lifesaver for me while on vacation in Maui. They were fast, competent and reasonably priced. They were also very busy, so make an appointment! Too many people in the store were expecting free and immediate help, but these guys aren't Apple! They are professionals and this is their business. Thanks...I really appreciate your good work.”
“Target is way upper class than Walmart. Things aren't locked on shelves and noone check your receipts when you walk out like Walmart! Great men clothes and high level customer service!”
“The people at this store were very helpful. I needed new old-school tempered glass lenses that wouldn't scratch for the glasses I use on my motorcycle, and they were able to help me for a better price that so expected. Natalina helped me and as very kind and efficient.”
“Only reason this is getting 4 stars is because Volter did an amazing job with providing us excellent service! I came in to trade my phone in for the newest iPhone and there was quite a wait.. Volter seemed like the only associate greeting the customers coming in, idk if it was his designated task to be the greeter but everyone else did not seem as friendly. When it was time for us to be serviced, I was so happy to have Volter. He was so personable and was very efficient. I was wondering why it took so long because we got out of there so quick, the other associates didn't even finish with the customers from when we walked in. Volter is the definition of excellent customer service!”
“Don't get me wrong, I have had bad experiences with T-mobile, but as a European tourist I really struggled to find a SIM compatible with my phone when I arrived here: I tried AT&T and Verizon without luck, but this store was immediately able to sort me out. The signal worked really well throughout my two months in Hawaii. Friendly, helpful staff here!”
“Only reason this is getting 4 stars is because Volter did an amazing job with providing us excellent service! I came in to trade my phone in for the newest iPhone and there was quite a wait.. Volter seemed like the only associate greeting the customers coming in, idk if it was his designated task to be the greeter but everyone else did not seem as friendly. When it was time for us to be serviced, I was so happy to have Volter. He was so personable and was very efficient. I was wondering why it took so long because we got out of there so quick, the other associates didn't even finish with the customers from when we walked in. Volter is the definition of excellent customer service!”
“After dealing with another company H-T and the horrible customer service (see my review about their Maui "site"), visited the Spectrum Ho'okele location. Completely opposite experience. Excellent customer service! Easy to talk with. Explained services clearly. Technician scheduled for tomorrow already. MAHALO, KAWIKA!!
On another note, the other day we CALLED customer service to help us with the audio to play on one of the cable channels because it wasn't. The rep. described each step clearly about which options to select, waited until we followed each instruction. By a few selections that needed to be changed, the result: audio! The rep. was patient, helpful and even woo-hoo'ed with us when the audio came on. I wish I could remember their name. THANK YOU, again!!!”
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“Bronson was fantastic.
He was personable, efficient and knowledgeable.
He explained my options clearly and I am happy with the phone and the deal.
Big mahalos!”