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February 2024 by Paul Manley
Max price, minimal service. The description on their website doesn't include changing the oil filter, so I had to ask them to include that, yet it says it includes tire rotation and a free car wash but they didn't mention anything about either. They never gave me a choice of their two packages, either half or full synthetic, but assumed I wanted the higher priced package. I left feeling stiffed. Mostly friendly people and relatively quick service though.
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December 2023 by Katarina Tualemoso
5 star service.
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December 2023 by Marshall G.
This was a winner. I needed tire rotation, oil change, safety check all at once. They run 2 bays, goes fast. Next to small car wash on a corner. Behind the BMW lot. Only had to wait for 3 cars. Simple black
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October 2023 by I E.
Job well done. I would say there's nothing express about this oil change. I waited over an hr. Poor process imo of having three bays and only using one bay to bring in 2 cars at a time. Poor use of facilities.
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October 2023 by Jenny R.
It wasn't fast, the oil change took over 2 hours. Would have been way quicker to just make an appointment somewhere. Multiple guys seemed to be standing around. I think they could have a better system, 6 people were working on my car. It seems like they could have spread out to work on multiple cars. Then when it came time to pay I had to wait another 15 minutes for the girl to come out. It also felt sketchy, we will see if they messed anything up
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October 2023 by Hannah Grant
The man who took my payment/cashier and Brandon were amazing and super professional! Fast service, just be sure to double check that you guys are resetting the oil light in the car.
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September 2023 by Eric Gage
Highly recommend these folks.They did my wheel alignment and the car has never driven better. The handling was exceptional on the road to Hana.Services: Wheel alignment
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July 2023 by Angela Clark
My experience started of great when I scheduled an appointment for an alignment. The guy I spoke with was friendly and helpful. Sadly, the day of the appointment another issue with my car surfaced and I had to cancel. Once the car was fixed I called to reschedule and my appointment was refused. The lady I spoke with accused me of changing my story when I did no such thing. It was very confusing that I could schedule with no issues and then a little under a month later I was refused. I live by my word and did not appreciate basically being called a liar when all I wanted was to get service and pay for it. I ended up getting an appointment much faster and for cheaper at another shop and I will never bother to think of using Maui Express Lube again.
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May 2023 by Sam Sanson
Only came here for an inspection so can’t give much more experience than that. Line was super long even after I came back in an hour. Waited another 30 minutes or so and than another 15 minutes or so for them to finish the inspection. I think the car in front of me in the same bay had an oil change. So maybe that’s why I had to wait longer. Lots of people in the bay. Some doing stuff, others watching other people do stuff. They seem to have fun here. Just wished they were faster.Not much space here and can get packed. I think there’s a car wash and vacuum here too. Also saw people getting dropped off, so maybe also a car rental?
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May 2023 by Kimberly Adams
This took forever!!! 3 bays,1 in use. 2hrs 45 min in line!! They're slow and unorganized. We'll never come again and hope to steer others away. Don't lose a part of your day for this mess.Service: Oil change
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May 2023 by Alexander Smith-Ryland
Do not go here.. Such a rip off. Waited 1.5 hours for an oil and filter change. When I finally was seen, they charged me $75 in labor alone. All parts were another - $50. It took 18 minutes. I asked if they had window wipers in stock. Instead of giving them to me, they put them on without asking, and charged me another $20 in labor.TOTAL RIP OFF.Services: Oil change
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April 2023 by Celia Oshita
To say I’m disappointed is an understatement… I brought my car in today to have my brakes replaced. My appointment was scheduled for 8:30am, and the receptionist told me that I could drop my car off, and leave the key in the designated box. Unfortunately, when I arrived, there was a van blocking the entrance, so I parked on the street and left a note accompanied by the car keys explaining the situation. Because this is my only mode of transportation, I asked a coworker if they could give me a ride from Maui Express to work in the morning, and back to this business at the end of the day.I understand being short-staffed, but I don’t understand simply forgetting to service my car for 7 hours. When speaking with customer service representatives, they offered me less than proficient remedies. Long story short, I wasted my whole day. My advice - avoid this business as best as you can.
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April 2023 by Klein N.
Crew was awesome. Didn't have to wait or have any issues. Took about 20 mins from start to finish.
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March 2023 by Amanda Shea Lintott
Josh, Tyler and Carl were so kind and helpful. I recommend this spot to anyone that wants a seamless appointment! The best!!Kayla was so wonderful on top of it all, she was a true positive vibe to welcome you into your service. I love this spot!Service: Oil change
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March 2023 by Annie N
Their inexperienced technicians did not put the wheelhouse panel back on securely after a lightbulb change and the panel came loose while I was driving and now has a big hole because it was grinding against the tire. Took my car back and all they did was put the panel back on and didn’t offer to repair the hole. Talked to manager on multiple occasions and got nothing but runaround (like telling me she has to run this by the owner and call me back and then NEVER CALLED BACK) So far they have not taken responsibility for the damage caused even though the manager admitted to me that their technicians put the new clips on and they must’ve popped off. Take your money and go somewhere else because this place will just give you the runaround and waste your time if something goes wrong.Service: Oil change