Life Insurance near Kahului, HI

“Aloha,
Celia Shibata provided excellent customer service by researching my account history and emailing a very detailed explanation of the various amounts due and balances. She is the main reason that we continue to get insurance from State Farm.

Mahalo,
Dean M. and Jill Anne S. Ono”

“When my family and I moved to Maui, we switched from Geico to State Farm. Paul and his team set us up with Auto and renters. I am so appreciative that Paul had a meeting with me to explain my coverages and what all of the numbers mean to ensure I had adequate coverage because insurance can be confusing. We SAVED money and got BETTER coverage. Not to mention having a dedicated agent on island to help with all of our insurance needs. We always felt like Paul and his team were looking out for me and my family and what we needed, we never felt unnecessary insurances being sold to us. I would HIGHLY recommend doing business with Paul MacDonald, you will feel he has your best interest at heart!”

“Pukalani Statefarm Staff is AMAZAZING!
My son's vehicle was struck by a driver who ran a red light on 4/5/23.
Unfortunately my son's car was totaled, drivers door was struck, airbags deployed major damage to wheel hub. Fortunately, my son was able to open the car door and WALKED AWAY.

ALYSSA S. at PUKALANI STATEFARM was my guiding light throughout the process. I called the Pukalani office, Alyssa called me back and answered MANY MANY MANY QUESTIONS. The STATEFARM APP, mistakenly said on the 11th the car was being repaired. I called to confirm and OOPS it's totalled. Alyssa immediately replied to my email and we spoke about what to expect next. She was spot on and gave me pointers. I definitely feel she relieved my stress. I got my buy out direct deposit 4/18/23 which enabled me to replace my son's car FAST. He is seven weeks from dental school graduation in California and it was complicated. But Alyssa knew exactly what to do, I needed proof of insurance coverage for the dealer in Californiavon 4/19/23, Alyssa emailed a binder and temporary insurance card in minutes! My car was released to my son the 20th! THANKFUL FOR PUKALANI STATEFARM AND ALYSSA S.!!!

For general insurance information KIT O. IS MY GO TO AGENT!

JUNE 22,2023. YES I WANTED TO UPDATE AND LET EVERYONE KNOW PUKALANI STATEFARM CONTINUES TO PROVIDE EXTRAORDINARY CUSTOMER SERVICE! Alyssa S., Erica F., Tiana and receptionist Chelsin are FAST TO RESPOND, EVERY SINGLE TIME! I get my answers as soon as possible and no question is too SMALL! THANKS KIT O. AND THE PUKALANI STATEFARM TEAM!

6/30/23
ONCE AGAIN PUKALANI STATEFARM STAFF MEMBER, ALYSSA SOUZA RESCUED HARRISON, MY SON AND I!
Today, the day before flying back to Maui, Harrison received a CALIFORNIA DMV letter stating, your registration will be canceled 7/26/23 as we have no proof of car insurance. Alyssa answered the phone, LUCKILY and emailed me proper documentation to submit online. THANKS ALYSSA!!!

7/9/24 ONCE AGAIN 5 STARS TO PUKALANI STATEFARM! I needed proof of homeowners insurance and Nicki emailed me a PDF IN 2 MINUTES!!!

8/23/24: CONTINUED EXCELLENT CUSTOMER SERVICE!
My son misplaced his car insurance card, One brief phone call to STATEFARM PUKALANI… and a replacement card id on the way! Appreciate you Malia?‼️

8/29/24
Once AGAIN STATEFARM IS THERE FOR ME! I called for advice on homeowners insurance and Kit O. answered immediately! I thank him and Nikki, staff member who took my call, for QUICK RESPONSES AND BEING SO THOROUGH IN YOUR ADVICE. I HAVE BEEN WITH STATEFARM SINCE 1990❗THEY ARE THE BEST, da BOMB.”

“I was simply calling to ask a few questions and get a quote. Gen picked up the phone and was very helpful every step of the process. We got everything done within a few hours and saved much more than I expected. I'm extremely satisfied and highly recommend if you're looking for any auto or homeowner insurance needs. Mahalo Gen!”

“Great service. If I ever need anything, they are there to help. I received better pricing than competitors. After the Lahaina fire, they were proactive and came to my town to check if our cars survived. They know how to take care of their customers.”