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August 2024 by Living 808
Had to leave review, because wow! Dropped off DIRTY truck and picked up totally different looking truck ?. Mahalo to Glenn n crew ?. See for yourself. Took before after pics ?
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July 2024 by B Varney
Just had convertible top replaced on my 64 plymouth fury and couldn't be happier. Great service and price
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June 2024 by Triv (Triv)
They are a bit short staffed, so detailing is taking a bit longer than expected. But let me say this.
When i called in to set the appointment, they got me in, the very next week. I explained that I knew the base line quote would not hold up since it was a work truck. Since the the price has almost doubled from the base line and it's still got a day or two I the shop.
Why 5 stars you are probably wondering, they have been clear and honest with the communication.
They could have had me drive down and spent a day building a quote, then having me come back another time to do the work. They have had me call in and check about 3 times this week and the true eta has been pushed back a day.
Is it perfect? No, I had to move a few jobs around to make it work. But I will take it over somewhere that does a poor job and does not communicate.
As it stands:
Work truck with a dog copilot, F150, black, super crew with a long bed.
$650 ish just over 6 days.
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June 2024 by Mark C
A friend recommended this shop
Told me they do good work but told me
they weren’t cheap
I’ve been around for a while and realized to get what you pay for
Dropped off to back cushions to my pullout couch
The workmanship they did was excellent
The fee they charged was more than fair
Their workmanship made a tired old couch, literally look refreshed and New
The gal behind the counter was courteous, explained to me what needed to be done Completed the job on time
I highly recommend this local business
Mahalo
Mark C
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September 2023 by Maui Sounds
Great prices and good service
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June 2023 by Roberto M.
call today And the receptionist was so rude bad customer service is bad business
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May 2023 by Cristina G.
This is my go to upholstery place! Joe's has done my car upholstery as well as som furniture upholstery for me. Never disappointed and al always done fast and done right. Can't ask for more
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March 2023 by Junior L.
Terrible, don't waste your money! My car was worse off than when i brought it in. Bad service. Owner has an attitude! Not nice.
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July 2022 by Byron Aloy
Excellent customer service & work! Highly recommend for all upholstery work!!!
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October 2021 by Jen K.
Had to call the cops on Joe today. He is a hot head. Don't go here. It is not safe.
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September 2021 by Richard Van Barriger
Replaced my convertible top, looks great and done in a day!
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June 2021 by Ronsen A.
I made a big mistake trusting these guys with my truck, They buffed my truck and left me with swirls and scratches, dents on the roof as of the guy was climbed all over the roof, don't let these guys touch your vehicle.
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May 2021 by Donald W
Took four weeks to cover my seat with a cover I'd never seen before,(wrong color and not my selection) when I arrived to pick it up, I was met with beligerance and defensiveness. Would make no attempt to make it right. I would NOT reccommend this guy and disservice to my worst enemy. He knew it was wrong or he wouldn't have been so defensive from the first words from his mouth.... Read More
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October 2020 by S. V.
Initially I set up an appt but needed to cancel and reschedule due to a family emergency. After calling the day before and of appt I finally got through. The woman who answered the phone who identified herself as "Joe's wife" at the end of our unpleasant conversation was so rude and unprofessional. Sarcastically I was told to just cancel and she refused to let me speak to Joe. After calling a few more times for Joe to explain and reschedule, I never received a call back. Later I was informed that they do not want my business. In my opinion that type of behavior from a business is unacceptable, especially if a custoner request to speak to the owner.I'm happy to say I did take my business elsewhere where I was treated with respect and the owner was very kind and professional. In fact, my estimate was more affordable with additional services that Joe's Custom Upholstery did not offer. This was truly a blessing in disguiseI have Joe's Custom Upholstery to thank for the terrible customer service.
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September 2020 by J. M.
Reviews are very subjective. My life's experiences have always proven fruitful when I walk in to a business myself and form my own opinion on how I was treated, the services provided and the overall feeling I had when I left there. When I met Jody for the first time, she was very friendly, honest and helpful. I needed a headrest redone from my leather sectional by Stressless, purchased from Homeworld over 4 years ago. While I was finally able to reorder a brand new headrest from the manufacturer (4 weeks later), I decided to have the damaged one redone anyway. (New one coming from Norway in who knows when?!?!) Jody was very transparent with the numerous choices of fabric that did not match exactly. I clearly understood what I was getting, the estimate of charge and the time frame involved. She not only finished it perfectly, it was done ahead of quoted time and for a great price. I challenge all consumers to keep a positive, open attitude and see what you get in return-more than likely, if you exude positivity, you'll get it back 100 fold. Thank you, Jody & Joe's!
