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July 2022 by Edeltraud Muroki
True Aloha and service top notch especially April Nakame.
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July 2022 by Jolina Michelle
Mahea is awesome. She explained, educated and resolved my issue. Her service was above and beyond. Especially considering I showed up 5 min before closing.
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October 2021 by Leo G.
I don't do reviews, but I guess I'm mad enough to do one right now as I'm waiting for literally ANYONE to answer my phone call as I've been on hold for literally, I mean literally, 45+ minutes. My debit card expired last month, sept. They never sent my debit card as of the 7th of October. I go in and they say I gotta call Oahu office, since I live on Maui and Oahu does the card stuff. I call and end up being told a new card will now come with a new number because they "sent" a card already and since I didn't get it, I gotta get a new card number. I wait another week and half and card comes in. Guess what, same card number! I'm like whatever, I need a damn card to pay bills, get cash, etc. I try to activate it, and it says I gotta call the damn bank. Here I am, more than halfway through the month, with no card, on phone hold for almost an hour as of writing this, running through hoops just to get a new damn card that the bank is supposed to send. This also happened the LAST time my card expired 4 or so years ago. I get stuff happens, but trying to get a hold of this place is like trying to predict earthquakes, that's right, you can't! My wife and I literally don't know why we stick with this bank. At least answer the damn phone. I cannot lol
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August 2021 by Ariwodo Chinyere
Wanting to trade for a long time now but I have not been able to make any profit. I saw a review on a page about Mrs Amandra Kelly and I must confess that she is the best trader. she managed my account after I invested $500 I got $6,000 in a week. Wow
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April 2020 by Andrea R.
Got outstanding and courteous service from Silvia Ho when I was setting up my app. Mahalo and thank you !!!
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February 2019 by Antoinette V.
This is one of my favorite credit unions. I became a member in 2006 when I bought my Toyota Tundra. I finance my loan through them were I got a lower interest rate and set up automatic payments through my checking account which made life easy. Then I opened up a checking account with my daughter so she could have a debit card when she went to Paris, Spain for 11 day which was easy for me to manage from home (MAUI).As she got older she got her first credit card since 2016. Then in 2013 Sylvia Ho helped me invest some money I got from selling my home. I even went as far to get my aunty to open an account for my youngest cousin who goes to school in Oregon. Then she opened an account for her as well to make transfers to her daughter's account. We love Hawaii USA federal credit union.
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April 2018 by Christopher Tronolone
Friendly and helpful.
