Hamai Appliance in Kahului, Maui, is highly regarded for its excellent customer service and quality appliances. Customers appreciate the honest and informative sales team, with staff members like Katie and Regina providing personalized guidance to help customers make the best choices within their budgets. The business is known for its caring follow-up and prompt service, ensuring customer satisfaction from start to finish. The team goes above and beyond—addressing concerns swiftly and offering solutions that often exceed expectations. Many reviews highlight the staff’s dedication to fixing appliances quickly and at fair prices, such as repairs on gas stoves, refrigerators, dishwashers, and other appliances, often with a friendly and professional approach. Customers have noted that Hamai Appliance carries brands that are less prone to break, making it a reliable choice on the island. The store’s efficiency and genuine aloha spirit stand out, with one reviewer praising their quick delivery, fetching parts, and hauling away old appliances without hassle. Overall, Hamai Appliance is seen as a trustworthy, honest, and customer-focused business that provides high-quality appliances and top-notch service, making it the go-to place for appliance needs on Maui.
Great customer service delivery guys were extremely polite and helpful
May 2024
I am a property manager, and have been purchasing many appliances from Hamai Appliance over the past ten years. The store has many quality appliances, and the sale team is fantastic.
January 2024
In my experience with Hamai Appliance, they totally deserve their reputation for excellent customer service. The President, Bryant, took care of our issues on the Maytag dishwasher and refrigerator, despite slow delivery of Maytag dishwasher parts. Thank you, Hamai, for taking care of us on Maui so diligently!
