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February 2024 by Gary L.
I had a slow leak that was really annoying had to fill the trie every week. So I made an appointment for 2pm waited 3 hours they said they fixed it and replaced the valve stem and then when I woke up the next morning my tire was flat, I live upcountry so this was not a good situation I used a can of fix a flat and limped the truck back, they took it right in and found a screw in my tire(it was always there) they claimed that it must have happened after they did the repair I asked what are the odds that in just a few days that the tire you claimed to have fixed would pick up a screw, needless to say I will not return
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February 2024 by Chantra Khin
They are great. It did exactly what you asked for.
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January 2024 by Mary Lou Miles
Very expensive
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January 2024 by Kama A.
They were booked out a week in appointments but receptionist Janelle was super sweet and offered me a drop-in appointment, so I took it since I was in no rush and would just be at work while they worked on my oil change. Just FYI a drop-in means it will be done by closing and Janelle was sure to explain those details to me so I was aware what I was signing up for. It was fast for a drop-in, few hours. Picked up my car after work and was good to go. They are super friendly and fast. Great price and value and they don't try to rip you off. Not going anywhere else.
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December 2023 by Rik Albany
Service was good! Fast 1 hour oil change
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December 2023 by Catherine P.
Super frustrating and disappointing. I booked an appointment for an oil change on the Goodyear website. It said it would be around $75 plus taxes and fees. When I got there they said it was going to be over $100 and it would take 4 hours. 1 star for the nice desk staff, but I basically wasted an hour driving to and from town for this. I ended up canceling my appointment and went to Walmart instead. $58 with tax for full synthetic oil change and it was done in an hour. Way more professional experience.
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November 2023 by Larry Miller
This place earned 5 stars for thoroughness! And, affordability! We made our appointment just in time for their $15 discounted oil change which included so many other services at no extra costs! This was our first visit and our future visits for now on when we require car service.
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October 2023 by D M.
Customer service is garbage. I made an appointment online a week in advance to buy new tires. I decided to call the day before to confirm the appointment. The idiot I talked to said he never saw my appointment until just then and that they did not have the tires in stock. Wanted to charge me an extra $400 for different tires.
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October 2023 by Dean L.
The wife has been going to Goodyear for years. New tires, rotation, engine work, oil changes. I used to go to Costco, but they are price and service competitive and easy to drop off and pick up. They do a fair amount of car repairs, so when my tire blew I started using them as well. Reasonably priced and competent. Now I drop off for oil changes. It's just convenient and they are great at getting back to you.
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October 2023 by Lou Z
Disappointed with this place. I dropped off a tire to be patched. I showed the worker the tire and confirmed they could work on it. I get a call an hour later and they tell me they can’t fix it. I get to the store to pick up the tire and see they removed the nail then decided they couldn’t fix it! So here’s what should have happened. When I dropped the tire off they should have told me right then and there they couldn’t fix it, don’t waste my time. Second, if they couldn’t fix the tire they shouldn’t have touched it and removed the nail!! Now it won’t hold any air! For being a major brand tire company they sure need to get with the program and have properly trained employees or just shutdown.
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September 2023 by Vincent Gazmen Sr.
Trish & her crew at Goodyear are amazing! Great customer service & Trish always tries her best to get us the earliest appointment. She even squeezed us in when we had an emergency with our daughter's car! They also were able to repair an issue with our daughter's car that no other repair shop was able to figure out! Thanks Rick!!! Highly recommend Goodyear!!! Thank you Trish & her amazing crew!!!
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September 2023 by A C.
Don't make an appointment online call to make one cause you will get bumped too the back of the line of all the walk-in and call in appointments
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September 2023 by Jessica Zboron
The staff is super friendly and helpful (and funny actually) they got me in last minute for an alignment and had it done within the hour. Trish was really communicative and I really appreciate them (price was fair too!)
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September 2023 by Ainee
I made an online appointment for our 2 vehicles for an oil change. When we got there I was told they can’t honor the appointment because the online system doesn’t sync properly and they said they have been trying to fix it a long time. I asked why not just update appointment by phone only? They just shrugged their shoulders. Then I asked if they were open on Sunday’s and the employee said No because we all like to watch football. My husband and I were so shocked he said that. Nonetheless, that will probably be the first and last time we go there.
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August 2023 by Suzanne B.
Last November (2022) my husband was very sick and I was in the car daily driving to and from the hospital and one of my tires blew (the rest were bad too) and then I was on foot. I needed tires bad and I was already stressed out and sad and anxious. There was a worker there who not only helped me get my tires as quickly as possible, she gave compassion and support (she even loved my dog who was with me) and brightened my day- amazing tires, service, quality of their workmanship (tires are still awesome 9 months later). Thank you again Goodyear on Alamaha St in Kahului !
