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June 2023 by Kyle Stepler
Very cool shop selling all kinds of crystals, jewelry, dream catchers, and souvenirs. Staff was very friendly, knowledgeable, and attentive!
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June 2023 by Arcrisius Walls
Hello,Customer Services was horrible I look this establishment up on google. I am visiting from the main land. ( Georgia) Upon entering staff was on the phone talking for about 2mins I was waiting patiently when another customer enter she looked over me and ask that customer do you need any help. This is what we doing now. Customer Service Please somebody come help….
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June 2023 by Sook Ki
Great online shop for crystals and they have Beautiful Crystals!! good quality too!!
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March 2023 by Lori Harstad
Very please with the beautiful crystals I bought. They were great keeping me updated on the delivery of my fantastic crystals. Thanks so much ?
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March 2023 by Byeong Sul Kim
Nice quality selections of crystals and great customer service!
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August 2022 by Jade Alder
I am very surprised by the low ratings. I have been to so many crystal shops and I was surprised by the collection here. So many beautiful and unique pieces! Prices are also not outrageous or anything and are very comparable to other shops I've been to in the states. Would definitely recommend.
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August 2022 by Tabitha Turner
I went for the first time today and I didn't experience the owner being rude to other people at all. She was very nice and helpful to me and the customers in the store .
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August 2022 by BettyBoop大腦門兒
The worst retail experience in my life, staff working there extremely rude and bad attitude, no gem knowledge, no retail hospitality, not even worth to rate one star .
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July 2022 by Betty J.
I don't usually rate on Yelp unless it's really unpleasant, but staff working there super rude, seems like she's having a bad day or "i owe her million dollars", but it my first and worst retail experience in my life. Bad attitude, negative energy, no welcome or retail hospitality at all.
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May 2022 by Kimberly Benitez
The sign on the door says open and the online site yet when we when it was still closed 13 minutes passed still closed if they are going to open later when don't they just put that.
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April 2022 by Connor F.
We had a wonderful time in this crystal shop. I've been seeing a lot of 5 star reviews and a lot of 1 star reviews. I can say that our customer service today was excellent and worth 5 stars. The quality of pieces is also 5 stars. Super unique stuff that we have never seen before. They also sell really nice jewelry. And the prices were much much better than what we are used to in LA. We are very excited to go back for their next shipment!
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March 2022 by Sarvar Babamuratova
Lady (owner of store) helps us to pick up the gift so kind and very polite! I found what I was looking for!
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December 2021 by malie
the workers are really nice, i usually get my crystals from here since the pricing isn't too expensive. the atmosphere in the shop is really comfy too. (:
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November 2021 by brooke brown
Woman/owner was most helpful, and I appreciated her having hand sanitizer at the door and asking customers to use it before entering further.
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October 2021 by Kenna S.
BEST HIDDEN SOUVENIR SHOP IN MAUI! You'll be able to find all the standard Maui memorabilia, which satisfies most people, but then she has jewelry, crystals, clothes, cards, trinkets, wind chimes, art, photo frames... you name it, it's probably here. And it's so conveniently near the airport. And perfectly located to waste time and find something sweet :) Besides good prices and a pretty large inventory, Chu is an absolute doll! I've been here for several things in the past but what keeps me coming back now, is the crystals. I'm on the beginning of my crystal journey, and she is always so helpful and knowledgeable. One of the few vendors I revisit time and time again and can chit chat with. She has the best stones/prices for jewelry making on the island and knows her products. She gets 1-2 supply deliveries/mo. She is always very transparent if something is man made or naturally occurring. I've never felt pressured to buy anything which is a HUGE relief. I love being in here because we can either do our own thing, or talk about stones, but she never uses sales tactics that are usually so apparent and gross feeling to be on the receiving end of. Because she conducts her store this way, it creates an atmosphere I LOVE being in. No matter what you're buying, having freedom to roam and explore without offering deals or selling at you, it makes your shopping so peaceful. Like I said, I am on the beginning of my crystal journey and she has been so sweet. I have asked literally a hundred questions lol and never has she gotten annoyed. She has shown me nothing but respect, and helps me learn in a positive way. If I ask for a stone with an intended emotional purpose, she gives me several options, allows me time to hold each one to discern which has a more magnetic pull to my spirit. And if she doesn't know specific details to my questions (I ask a lot lol, she's so very patient), she will give me her crystal bible to consult, though usually I just use my phone. This is also nice. Most salesmen/women will overly boast their knowledge. She doesn't do that. She tells you what she knows, which is a lot. And if she doesn't, she's just honest. It's so nice to be treated with respect, humility, transparency, and patience from a business owner. There aren't many businesses like this anymore. Visiting Chu is a MUST, whether you live here or are visiting, you won't regret it I will be coming back here very very frequently :) Ps don't give her a hard time about the sanitizer, she's just a lady running a shop who doesn't want to get sick. She got the good stuff for you, so don't be lame and complain lol
