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October 2023 by gordon guber
I had a great experience buying a bed from bill no games these days that is unusual. The delivery team was also great they know what to do and how to do it quickly thanks again.
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August 2023 by Angelica Lomongo
We were fortunate to meet Bill Hollingsworth at Bed Mart today. He was very informative and gave us the right amount of info to make an informed decision. The demonstrations and explanations together were the most helpful. We appreciate their patience taking time to explain to us all of our options.
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August 2023 by Cody Felipe
If you walk into this BedMart, ask for Bill Hollingsworth! He will take the time with you to go over your options to match your needs, even if it takes the whole day and trying out many beds. Bill is kind and is a great listener. He won't rush you into anything and is patient. Mahalo Bill for taking care of us!
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August 2023 by Tiare Tialino
Brian is an awesome sales person. No pressure and made us feel comfortable. We were just looking but after meeting him we felt comfortable that if we were going to buy something it would be from him. He gave us a lot of options and was very knowledgeable in the products. We not only bought our bed but also purchased one for our son today.We are looking forward to many wonderful restful sleeps. Thank you Brian for making us feel right at home.The Tialino Family ?
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July 2023 by D D.
Unfortunately we have to post this bad experience with BedMart. After giving it time and much thought, we decided that this would be prudent, even though Corporate asked him and he said he did not yell at us, we still were compelled to share or experience.My husband and I walked in to BedMart on Hana Highway on May 24, 2023 hoping to buy a mattress. We were met by Brian who welcomed us to the store and suggested we both lie on a specific bed which would determine which type of mattress would be better for us, and so we did. After the results, we were suggested by Brian to try one of the mattresses that he said would fit the computer's recommendation. So we both proceeded to lie on the mattress. I felt that it didn't meet my needs and immediately Brian said to me something like, "you seem like you've already made up your mind." At that point we really didn't. And he started to get angrier and say things about me that wasn't very nice in a harsh tone and I asked him why he was angry, (maybe he was a having a bad day). It was just one mattress we tried after all. Then he said louder, "I've been in this business for (I forget how long he said)" and he continued to yell at us as he stormed away. We were standing in the same place slack jawed at his outburst and I asked him why he was now yelling at us and he kept walking away, continuing the verbal assault. We couldn't even remember exactly what he was yelling about. We were so shocked that because we didn't want the mattress he recommended, he flipped on us?
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June 2023 by TA
I purchased a twin size tempur pedic. I originally wanted a queen size tempur pedic that I was told was on sale because it was a floor model and that I could purchase. When I went back the next day, the sales person then gave me a quote for a new queen tempur pedic mattress which was out of my price range. I ended up with only a twin size and had to pay for it to be shipped from the Big Island location. I also had to go down to the dock to receive the mattress from Young Bros. Kind of seems like I pretty much did all the leg work.I didn’t really get what I wanted and what was originally told I could purchase at a certain price. My twin tempur pedic is awesome of course because it is an excellent quality mattress. It’s unfortunate that my experience at Bed Mart wasn’t as awesome. It’s one and done for me from here.
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May 2023 by Jeanette D.
Choosing the right bed is important to us and Joshua was fantastic at helping us find the right one. From the time in the store to the delivery of the bed in our home, we had an exceptional experience. We highly recommend BedMart!
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May 2023 by Lesili Sulunga
Thank you to the 2 gentlemen that came to Noelani to set up tables and chairs in unit 201. I believe it’s Ikaika or Kawika & Elijah. Awesome job and quick and easy set up ✊
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May 2023 by JIMMY MORROW
Just purchased 4 mattresses from Brian Connolly at the Kahului store. Brian was awesome, and exceedingly knowledgeable in regard to his inventory. We needed 3 mattresses for our rental condos and 1 for our home. His choice for the condos was perfect weighing price vs variable guest expectations.His choice for our home spot on! We couldn't be happier!Mahalo Brian for taking such good care of ustoday.Jimmy & Kevin
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May 2023 by Jeff Newton
Ikaika and Storm provided bed delivery and pick up today. Great communication and professional service. They have been to our home a few times now and are always do a great job.
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April 2023 by Ron S.
Excellent quality service provided by "Bill". Polite, well spoken, knowledgeable, and cooperative. Professional customer service very much appreciated. Mahalo Bill and BedMart !!
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April 2023 by Helena T.
Excellent service. We were able to find the right mattress for a reasonable price. The store representative Joshua helped us, gave friendly service, and was great. He was very quick in helping us order and we were able to get next day delivery. The delivery staff is also very nice. Cameron and Roger were friendly and respectful--they removed their shoes when they came into the house. They quickly set up the mattress, with no fuss. We would recommend the store.
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April 2023 by Darren Gourlay
Delivery team Ika, Storm & Shawn where amazing kept in contact with me throughout the day on delivery time very respectful of our residence set up and asked if any questions took away all rubbish.
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April 2023 by Alicia Blackman
Delivery staff, Cameron and Robert/Roger (sorry forgot name), arrived on time and were polite and professional. Thank you for a seamless transaction on the exchange and set up of our adjustable base bed frame.
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March 2023 by Teri Hamasaki
Thank you Bedmart Delivery guys, Cameron and Justin!!!Delivery service of Cameron and Justin was excellent and very helpful!! Started with Cameron informing time of delivery which was on spot.They greeted us and introduced themselves. They were very friendly, caring and provided knowledgeable installation skills and service!!! They explained in detail how to work the adjustable bed. We really appreciate their help and hard work!!!! Thank you again Cameron and Justin!!!