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July 2023 by Neil Saunders
One of the nicest kept stores in this mall. Bright and well maintained with consistently great customer service. Good stock levels of all items. If you shop at BBW regularly then it's worth getting their loyalty app as you will get free items (up to $16.95) once you have collected enough points. The app also often has special deals and offers.
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April 2023 by Tracy C.
Popped in for some body wash as I find theirs really bubbles up and keeps its perfume in the shower. Plus you can layer with fragrance and lotion (although you don't need lotion on Maui!). Easy parking as it is situated in Queen K Mall. The staff were very friendly and greeted me as I entered and let me know the current specials and deals. After I wandered around for a few minutes a staff member came over to ask if I was looking for anything in particular. She helped me find the scent bases I was looking for and left me to make my decision. Normally I get annoyed with staff who approach you but this gal did it so nicely and was genuinely helpful that I really enjoyed her assistance. I also liked the buy 3 get 3 free deal! I am now stocked up for the next 6 months with body wash and looking forward to trying out my different scents. The store is welcoming, clean and very attractive, plus it smells great! It is actually cleaner than a lot of mainland stores I have been in.
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August 2022 by Gabriel B.
The young man working today was really nice and friendly and did a good job balancing between assisting us and not making it feel like we were being watched like a hawk. Like some other businesses. We bought 5 wallflowers for $25, loved the new Leather and Brandy scents so we also bought some of those body care products with that scent. Also restocked on some hand soaps which were only $3.50 each!
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July 2022 by Maui Sunset
Great products.Great sales.Free gifts are offered quite frequently.
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May 2022 by Constantino Canaoay R
Bath and Body Works has many different varieties of lotion, shampoos, conditioners, fragrances, and scented products that's good for buying for yourself, a gift for someone at a reasonable price. The staff workers are eco-friendly.
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April 2022 by Sam Curtis
Great choices, prices and all the employees are a huge friendly help.
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February 2022 by Gina P.
Last couple of times I came and the store wasn't open yet and today I was at the mall and remembered I had a gift card from 2019. I wasn't sure if it was still valid but imagine my surprise when it was. I was able to grab some mini hand sanitizers and left very happy!! Both employees that assisted me were so nice and helpful. The store wasn't too busy so the wait was minimal. I love the Black Cherry Merlot Fragrance.
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November 2021 by Cailee G.
Always great customer service! I'm always looking for a specific scent and they point me in the right direction. Thank you bath and body works team! You guys are awesome!
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October 2021 by Kita Jackson
Just disappointed not because they don’t have the product i want, BUT how they explain differently from one another, like I don’t know which should I believe after all they both have the same job.. example, one worker said they will have the product at the specific time she told, the other one said they don’t sell that at all and made it sound like they will never like come oooooooonnnnn ?..
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October 2021 by Chloé Ugalino
customer service is amazing, staff are friendly and informative. displays are almost always very organized and neat. the energy is good.
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October 2021 by Sonny Lindsey
Found what my family & were looking for..& the sales people are always nice.
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October 2021 by Kita Nicklas
Just disappointed not because they don’t have the product i want, BUT how they explain differently from one another, like I don’t know which should I believe after all they both have the same job.. example, one worker said they will have the product at the specific time she told, the other one said they don’t sell that at all and made it sound like they will never like come oooooooonnnnn ?..
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September 2021 by geri carter
Great service
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August 2021 by Eliza Smith
Love the lotion and the person was friendly
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June 2021 by Maui Summer
Window shopping. Great stuff.