Avis Car Rental at Kahului Airport provides a range of vehicles including Jeeps, sports cars, convertibles, and SUVs, suitable for adventures like mountain trails or carrying surfboards. The rental process is often described as very simple and easy, with a convenient tram from baggage claim. Many customers report a better rental experience with good service, clean cars, and efficient drop-off. The line can be shorter than other companies, with multiple desks for quick service. Staff members are frequently noted for their warmth, genuine kindness, and thoughtful help, sharing an Aloha spirit that makes customers feel well taken care of. While most experiences are positive, it is advisable to check all charges before leaving, as occasional billing errors for items like fuel can occur. The customer care team is responsive in resolving concerns and issuing refunds when contacted. Overall, Avis is considered stellar for car rentals, with friendly service that helps start a Maui journey on a high note.
Got to our car and the maintenance light came on...while that stunk, the staff was so helpful and friendly it was absolutely no problem. The key is how they recovered from an issue and they were OUTSTANDING.
July 2025
Renting a car with Avis was very simple and easy. A tram from baggage claim to the rental car area made it easy to get to. We rented a jeep and had no problems.
July 2025
Transit to the rental center is cute but vastly inefficient. Walking is preferable but at times the track will close and you have to wait to cross the tracks.
