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April 2024 by Lonnie Beard
Peaua was awesome and super sweet waited on me and son at the hot tub. The best poke bowl ever. Her baby is due around both my son and I birthday. Jordan was another awesome person at the breakfast buffet. He was also super nice about helping us later with the bus routes. I liked how his aloha spirit came out naturally and gave us great tips about the area and fresh produce.
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April 2024 by Ted Sokmen
Outstanding, beautiful views, professional
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April 2024 by Steve C
In short, this is a 10/10.Rooms: clean, comfortable and quietLocation: if you’re looking for a more quiet and proper vacation, this is your spot. It’s got a relaxed vibe and not really a party scene.Restaurants: all of them were fantastic. The poke nachos at the front desk are amazing. And even the pool restaurant/bar meals are surprisingly good.Staff: the staff actually like working there and it shows up with how they serve you. A few of the bartenders we talked to had worked there for +15 years!!Views: breathtaking. From the front lobby to the room, you have to pinch yourself to make sure you’re awakeBeaches: that may be the only disappointment, as there are better beaches a few coves down and in WaimeaGym: plenty of exercise equipment and space to do almost anything you need. Also, if you’re a runner, definitely jog the trail down the coast. You’ll run past some amazing viewsExtras: there is constantly things going on at the resort (surf classes, painting lessons, etc), so there is a little something for everyoneIt’s expensive but if you can save for it, it’s worth the money.
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April 2024 by Catalina
Amazing views for sunset.I enjoy sitting in the lobby while listening to live music. There is always something to do here. Highly recommended.
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March 2024 by Kevin Reilly
My wife and I returned here for six nights last week. Our previous stay was during renovations in 2022. The location, property and views are all excellent. The staff was friendly and courteous. We will return again.On the downside,I always try to opt out of constant review requests. They kept coming despite my opt out request. Finally, the before and after communications left a lot to be desired. The resort never responded to my questions before I arrived at the resort. I was told I would get an email of my zero balance statement and this never occurred (even after numerous requests).
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March 2024 by Ty Webb
Absurdly overrated!!! Staff is rude and never took care of issues as they occurred. Quoted prices for rental of things then changed the price when checking in! No security and be prepared to spend double or triple the price here of all other resorts. Rooms were very average and not clean!Rooms: A major disappointment!Nearby activities: All the hotel activities should be avoided! Go elsewhere!Safety: Where is security? Noone knew!
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March 2024 by Larie Manutai
We only stayed one night. We came late and left early, so I didn't really get to experience the service. I wish I stayed longer. The hotel is beautiful and modern.Rooms: Beautiful room. We had a king size bed with a pull out couch, which was perfect for our family of 3. The room had an incredibly large flat screen TV, and a beautiful mural back drop behind the bed. There is a good amount of lighting around the room, as well as wall plugs for convenient charging. The bathroom was incredibly spacious and featured a closet space to hang and store clothing. The fixtures (faucet, shower head, etc.) and doors in the bathroom were high quality. Room wifi worked well. Also, hotel gave complimentary Mananalu water, a product of Jason Momoa, which comes in reusable aluminum bottles that can be used at several water stations throughout the hotel. Our room had an incredible view of the ocean where the sunrise could be viewed in the morning. My favorite part was the blackout curtains which blocked out all light when they were closed.
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March 2024 by Jacqueline Persy
I have been contemplating staying here from all the many great reviews. Unfortunately, it has been nearly impossible to get a hold of anyone at concierge to ask questions. I have left serval voice mails this past month with 0 returned phone calls. Every other hotel on the island answers and responds super quick. I’ve sent multiple emails and the reservation team responded saying they have forwarded the responce to concierge and nothing. I had asked for management info and expressed frustration and they still have yet to respond. I am not sure what is going on with concierge and management but very dissapointed as we were hoping to stay here .Update March 29- The manager responded to my review but I have still not received a call or email back so clearly it is not taken into consideration and very vague response. I will not be calling again as I have emailed and left several messages.
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March 2024 by Tammy W
During our visit to Turtle Bay resort on March 27, my mother slipped and fell on her knees while walking towards the bar at The Beach Club. The incident occurred due to lifted tiles in the area, which were being renovated. Despite the absence of visible caution signs, the waiter's response was lacking as they only placed a wet signage on the broken tiles after the incident, without offering any apologies.
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March 2024 by James Nilsestuen
I don’t know what to say. We’ve been there three times. The food is great, it’s fresh, local, great service, and the drinks are ridiculously well done. Anytime I had a less than desired item they swap it out no problem. The resort is amazing, but if you put it any place else in the world it wouldn’t be as amazing. The location and the surrounding grounds add so much. Even when it is busy it isn’t crowded. Many hotels you see an amazing picture that has been taken from the perfect angle and edited. What you see is actually what you get. Only word of advice is not to skip Roy’s.Rooms: Rooms are nice enough that if you want to hang out and dine in the room you won’t feel like you’re missing out. However, you should try getting out.Nearby activities: Pretty much any touristy thing you want, helicopters, boats, zip line, Jurassic Park stuff.Safety: Always feel safe here.Walkability: I love that you don’t have to drive anywhere, but you can if you want. You can walk/hike for 10 plus miles, but you don’t have to. You furthest out restaurant on the property is probably a 10 minute walk.Food & drinks: I don’t like reviews that don’t have actual details, but I’ve tried so many items they’re all great and if you done like it they’ll get you something else. The fish and veg are always fresh and most of it local. The breakfast buffet is excellent (is no Grand America, but what is?).
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March 2024 by Robert Yancey
We ate there for dinner. The drinks were good but the food was average, especially considering the price. The service was excellent as was the view.
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March 2024 by K H
Recommend at time of booking to request premium king view room in West wing - which have the larger balconies. Our room was very comfortable but the small balcony wasn't very enjoyable to use. There should be a reduction in pricing for the rooms with smaller balconies.
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March 2024 by Chris “Chris0076”
Ita was a beautiful
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March 2024 by Deidra
Wonderfully relaxing & beautiful resort. Family friendly. Everyone is so exceptionally kind. Many activities offered daily. Lots of free stuff to do as well. Can't wait to go again!Nearby activities: So many activities to mention! Always something different to do within 30 mins of the hotel.Walkability: You can walk all along north shore, take the bus for $3 a ride, or the resort bikes.Food & drinks: Plethora of tropical drinks. Food is absolutely exceptional
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March 2024 by TX Warhorse
beautiful, quiet resort on the North Shore. Oahu w/out all of the business & touristy-ness of Honolulu.Apparently has been recently remodeled (?) and certainly looks and feels that way. The various activities offered - surf lessons, cowboy luau, night snorkeling, surf w/pups, were all fabulous and well organized.the grounds were immaculate and stunning. kinda like staying at a botanical garden.Stayed in the Bungalows - Gorgeous. Concierge was just fabulous - so helpful and responsive.an amazing stay in an amazing location.
