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October 2023 by Shaylise B.
Excellent moving service. Movers packed up our whole house in just six hours. They worked so efficiently! They were kind to us and answered all the questions we had. I wish I got all 4 guys names, but they were awesome! We are so grateful to them!
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July 2023 by Lisa W
My husband and I were super impressed by this company. The guys worked so fast and carefully. They packed our whole house in only 7 hours!! So they were done in one day!! All our neighbors were shocked, because it took for them with other companies 3 days!!
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April 2023 by Suzie J.
WestPac was in charge of my military move from Honolulu to DC. Honestly, I am blown away right now. I move every 2-3 years with the military and this has been hands down the best move of my military career. (1) Let's start with their administrative staff: I received my orders three weeks prior to departing the island and their team was very responsive in getting a date scheduled for me to get me out of here on time. On top of that, my orders got changed again and they shifted very quickly to move my date to even earlier. They are very responsive, timely, thorough, and accurate. (2) Pre-Move survey: was quick and efficient. Super easy. The team went over pre-move instructions so there was no confusion. (3) Move Day: The movers were supposed to get here between 8-9AM. They got here at 7:58AM. They were extremely fast and efficient. We need more moving companies like WestPac to service the military community. Cheers
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January 2023 by kevin mchenry
Nice guys overall, but quality of work was definitely poor. Reason why they were able to pack up and load 10,000+lbs in 8 hrs. Had light/breakable items under heavy items in crate. Didn't empty drawers. A lot was wrong and a lot damaged, disappointed.
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December 2021 by Liz S.
Westpac Intl. to the rescue. Thank you, John N. so much for the help you provided us and a few other families after we were basically ripped off by JF Moving Services. I just cannot thank you enough. Professional as it gets. Including their packing guys Rodney, Junior and Lester. Look no further. Go with Westpac International.
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August 2021 by Hope Cooley
The worst movers we have worked with throughout our 4 overseas moves over the years.... our things were thrown in boxes with no attention to breakables like picture frames and little things like that. Shoved things that didn't belong in dresser drawers like temporary blinds that are 3 ft by 6 ft crumpled in a ball with stickies on the back so they got stuck and peeled the paint inside, my daughter's things were paid attention to the least for example her changing pad being squished and never able to return to normal, our baby camera and monitor thrown in a drawer without padding around it, no organization at all either. Not impressed with a single aspect of their help. It's been more work to unpack the boxes than it would've been for us to pack AND unpack it all ourselves.
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December 2020 by Sally Y.
Maeca was wonderful to work with, but the estimator and the packers were rushing so much that they completely miscalculated the estimated weight of the entire household goods, not packing the items carefully. The packers were very rough with handling, that they tore the wire off of the tv and we just have to wait until we get to the destination to see if our tv is broken or not. They did not do what they initially promised to do with our high value items, and when inquired, they just brushed it off by saying "it's okay, it's okay; if broken, just claim it". That is not the point! Some items are just no easily replaced by just claiming them. Never had such horrible experience with the move in our entire military career. Because if the completely off- calculation of the weight, we will be charged over $6K to pay at destination. Future HHG pack-out families- be very very careful of what they say about your weight estimation. They don't care about how much you have to pay out of pocket- the estimator said himself that they get paid by the weight, so they will pack everything they can so they will get paid more.
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October 2020 by L Yin
Worst company. They were in charge of packing my things to move out of state. I am missing all my shoes and more items. Becareful
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August 2020 by T P.
I had a long distance and a little complicated move. I received excellent service from this company. They were polite and courteous and on time. Their prices are certainly reasonable. They answered any questions and concerns that I had. The estimated time for packing and date of arrival were spot on. I received all my goods on time and in excellent condition. Thank you, John! I recommend this company to all. Plan on doing another move in a year or two. Definitely will be call
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August 2020 by Victoria B.
Amazing from start to finish! Maeca coordinated everything with me and made this process soooo easy, despite the craziness and pushbacks due to covid. I think we started this process in Feb of this year? She was always so calm and professional on the phone and always sounded so happy to help!Joe, Michael, & Jeremie were an amazing & solid crew! Very courteous & efficient, they were punctual as well. They powered through everything. We had moving our stuff from storage blocked off from 8-10, but those guys finished packing it all up in about 30min. Our apartment elevator was reserved for 12-5, but after finishing the storage unit, they powered through packing up the apartment, which only took them a good 2hrs. They were outta here by 2!Thank you all for making this move an easy one for me. I truly appreciate it:
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May 2020 by Kristina L.
These guys were amazing!!! In our 20 plus years of military moves the best we've had!! Joe was the leader of the group we had for the day when I say this guy knows what he's doing he's a true professional!!! We also had Ramon, Michael & Winzon. They packed our 3 bedroom over 11,000 lbs in one day!! 15 totes & it was all done sooo efficiently!!!! They showed up at 7:30 & didn't even slow down I was tired looking at them. Also the guy who did our pre walk through Said will be done in two days and we were hesitant since our last move took 5. He was the boss because he stopped by twice through out the day to check on how things were going!! Couldn't be more pleased with WestPac International
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September 2019 by Stephanie Booz
Worst pack out ever. It began with them being a few hours late. Then I guess they rushed my pack out because now that I have my things I see how they were able to complete the work within a few hours. My household goods were DUMPED into boxes. No care was taken at all. Books, trinkets, you name it were destroyed. Toys (which I organized prior to their arrival in containers) were dumped out of their containers and into large wardrobe boxes. Clothing dumped into boxes. Even clothing on hangers were treated this way. Many boxes were not labeled to top this all off. Unpacking has been an absolute nightmare. I would not recommend their services to anyone who has a choice when it comes to this matter.
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February 2019 by Glenn W.
Having a good sized move scheduled this past week and having used Westpac previously, I hoped the move would go as well as previously with them. John came over himself and sent a crew of three that worked well together. The manager was Joe, Mike did the inventory and Willie, the heavy lifting. At noon, they were joined by Rambo and Sons and the bins were packed - all were hard workers. I have previously used other local movers with poor results. The Westpac crew had been there for nearly two decades and that was the major difference. Communication was excellent from top to bottom. Westpac is small enough that questions are answered by the same people and by the next day. I would say that the moving estimates or salespeople others provide is worth very little as they do not show up at the time of the move. Any problems who do you talk to?
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February 2018 by Patrick Costa
There is a handsome Portuguese man working in the yard name Patrick Costa
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June 2017 by Joshua Rodely
Very fast and hard working, polite also. They were late for the scheduled time but I was there third house that day. I had no trouble when I called them to find out what was going on.
