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March 2024 by Irene M.
Convenience... It seems like Walgreens are still trying to find its place here in Honolulu as a few came and went I'm still glad to find and this Beretania location which is the only one left in town. Am I regular here...no and for many reasons that I'm not in the know of what's on sale and not part of myWalgreen but I do love the location with lots of free parking I just need to familiar myself with this location and what it has to offer. In desperate moments I have used it's photo service at other locations since they do open late making it a lifesaver in so many ways as on this day I was in search for a very particular item that not many places to have and have found it here thankfully along with a few other items that I almost forgot to pick up which made me so happy to have found it in one place. The prices are comparable to other places when you're in a pinch but the convenience was just priceless. Places like these are much more valuable than we realize along with the staff that was nice though not very friendly but I got it all and went happily on my way and made it that much better. Thank you!
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January 2024 by David Wase
Lots of stock but not what I was looking for!
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January 2024 by Wilnelia Knox
I do not recommend this place to get your passport photo. Choose CVS instead for a better photo quality and customer service experience.
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January 2024 by actfo fb
I was having what I thought was a normal courteous interaction with the Pharmacy Tech about getting my Rx filled. She said they didn’t have it in stock. I said I understood (it’s in short supply nationwide). I thanked her and started to leave.Then seemingly apropos of nothing she yells “don’t let it hit you on zee vay out!” (She was an older woman with a strong European accent). I was shocked and offended. So shocked all I managed to say back was “ok!”.However, it turned out she had a point! As I was leaving the automatic door nearly closed on me! I managed to leap clear but the shopper behind me had his paper bag smushed in the door frame. Some kind of lotion and soda were leaking everywhere. Turns out that the pharmacy tech lady maybe saved me from a nasty mangling. So thank you old euro pharmacy lady!Anyway, minus 2 stars for not having my Rx and minus another 2 stars for dangerously negligent automatic door mismanagement.
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January 2024 by Angel H.
This location is on Beretania next to PetCo. For some reason they're never well stocked. Every time I need to get something they tend to be out. I was in the store today and they had a huge wall os Squishmallows. OMG! They even had a Hello Kitty one. Can you believe a Hello Kitty Squishmallow? I'm obsessed, but left it alone. I have enough, but that would be a nice collectors item. All the Christmas candy is now half off. Most of the Hershey's bags are $4. I also found some tropical gummy bears that I had to try. I haven't seen these anywhere else. They came in lychee, lilikoi and pineapple. I bought one of each and they were all good.
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January 2024 by Fo Real Franklin B.
Wow. If you are a fan of the Aloha Spirit, don't go here. The non-pharmacy employees are noticeably less interested in helping you than avoiding the wrath of their manager. I imagine they are paid the minimum wage and no more. But the pharmacy side is even worse. The tall wrinkled pharmacy tech will glower at you behind her plexiglass-glass box as she demands your ID and cuts you off while you're answering the questions that she asked. Then she'll march off out of sight with your ID to conference with an unseen off-stage pharmacist, march back, toss your RX and ID back at you and gruffly declare that they don't carry your med and won't be bothered with looking to see if other Walgreens do. But the greatest and most surprising indignity is yet to come! After you thank her and begin to walk away while you quietly mourn the death of Aloha, she'll shout at you some kind of quip or insult - apropos of nothing! Most recently: "don't let the door hit you on the way out!" As you stumble out in shock and cross the urine-drenched parking lot to your car, you might wonder (as I did) how this Walgreens has managed to stay in business so long.
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December 2023 by C H.
I ordered a toy online and picked it up today but they give me wrong one. They didn't even check what I ordered. Waste of time and gas.
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December 2023 by Drake Rogers
Store isn't bad except for there's always a long line at checkout. I was harassed by the security guard taking pictures of me and scaring my partner.
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November 2023 by wendell wade
First time going to this pharmacy.My PCP was supposed to have sent the Rx to the pharmacy but when I arrived I was told they did not have it. I had a copy of the Rx given to me by the PCP and I gave them my copy.I was told by the pharmacy tech that she could not accept that because it had an electronic signature and not an original signature. Was told that the PCP had to send it to the pharmacy.I asked her "If she sends it directly isn't that still an electronic signature?" Most medical records are electronic now.I guess she couldn't answer that question so I left and went to longs.Longs called the PCP and got the Rx for me and filled it that day.Just a little customer service can make a big difference!!
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November 2023 by Masayo R.
Super bad customer service. Not organizing items . most likely expensive than longs drug store . The employee doesn't know how to talk to customer.
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October 2023 by Soni K.
I had a great experience at the pharmacy. I've tried booking the latest covid shot at Longs and other places with very little luck and with the options of weeks later or at the locations on the other side of the Island. I was told by Longs to not even bother with walk-in because they won't accommodate it or at another location was told that it might be 2+ hours if even that. I called Walgreens and they told me that they'd try to accommodate walk-ins best they can, which is all I wanted. I got there around 4pm and was out the door with my vaccination by 4:25. Very happy with the service.
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September 2023 by Eddie L.
The Walgreens Pharmacy location at 1121 South Beretania Street really sucks. Today I tried to speak to a pharmacist or a store clerk at (808) 593-0403. They put me on hold after answering my call. I was put on hold twice. All I had was a simple question. I waited on the phone for twenty minutes and gave up. Each time I was put on hold after speaking. Such a piss-poor service at this establishment. If I could give them zero stars, then I would have. Not customer friendly at all. Seems like they don't care at all!
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September 2023 by P K.
Don't come here for any kind of vaccination. I made an appointment and wasn't seen after checking in. I walked out after waiting 45 minutes without being acknowledged. There was no apparent reason for this wait beyond a lack of organization and customer service.
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September 2023 by Jen Louis
Not letting us Micronesian to use the bathroom had to wait 20 minutes for them not to open the bathroom.
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August 2023 by Ruth Rios
I come in here all time. I’ve been standing in line with 1 other person for going on 7 minutes and there are 3 employees. They are moving so slow. One guy is putting pallets of water on a cart and two ladies helped one person.