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November 2023 by Betty Q.
Not only having the usual wait awhile for service at the photo counter, this visit was greeted by a non smiling, not helpful, impatient and curtly spoken employee! There was more than one photo order to be picked up. She only presented one. Asked her to look again. Instead of looking again, she said there is no more. Very very poor poor customer service.
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November 2023 by Ana Monaghan
Don't need to use the restroom...
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November 2023 by Michael Ciccarello
Some guy had an old hundred dollar bill and they called up like 3 employees to investigate it. Made everyone sit there and watch.
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November 2023 by Jaimie S.
Horrible!!! The pharmacy is HORRIBLE! DEBBIE IS RUDE this pharmacy is lazy! I have insurance and this pharmacy is so lazy they use the medications/vitamins that IS NOT COVERED by my insurance and keep making me PAY FOR IT. When I call my insurance, they have to call this Walgreens and tell them to use whatever is qualified and then I HAVE TO GO BACK to pick up the one that is covered.They are lazy.I DRIVE ALL THE WAY TO KAPIOLANI FOR MY MEDICATIONS NOW BECAUSE IT HAS HAPPENED MORE THAN ONE TIME ALREADY! PLUS DEBBIE AT THE PHARMACY. She's mean and she's grouchy and she did NOTHING to help me.
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October 2023 by Jill N.
I went through the drive thru for my prescription I love it so easy to do just give them your ID and credit card in case you need to pay for your co-pay. There's only one line to the left which I think is a lot better too. Fast easy n efficient once it's your turn its worth the wait in line in your car vs going in and walking since I have two very bad knees. Don't get me wrong when I need other medicines I walk in and purchase them too like cold medicines or food items too. I love they have a lot of handi-cap parking too. It's less crowded than some of the other stores too which is very nice to shop.
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September 2023 by Alvin A.
The main purpose for this visit to Walgreens was to get my Moderna Booster shot. Once the most recent vaccine was approved for the public and my health insurance covered costs, I immediately made an appointment online. Initially, I had an appointment set last week Thursday at Waipahu Walgreens. That Thursday morning, the pharmacy called me notifying that they were out of stock and could only take me in for a flu shot. Rather, I went back online for the next available at the nearest pharmacy to home that would include both covid and flu shots. I found another time slot at Walgreens Kapalama for the upcoming Wednesday at the end of the afternoon. Went in early to the pharmacy and checked in. Waited a few minutes until the pharmacist gave me paperwork. The RN was very friendly and professional. No need to take any vitals, it was just a brief questionnaire and a shot in each arm. Once complete, I waited 15 minutes before leaving.There are other pharmacies conducting vaccinations, best to make your appointment ASAP as they are limited in stock while it's the beginning of flu season. Whether you're a senior citizen, young adult, person with critical illness or not, get your vaccine.
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September 2023 by Daniel K.
Pharmacy will put you on hold for as long as they want without even asking "can you hold?" I love sitting on the line wasting my day away
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March 2023 by Lore D.
This review probably won't matter anyway but who cares. Pharmacy people don't care. Two really rude guys. Throwing things back at you. So aggressive. ID, medicine, money etc.Not, "Can you please verify your address?" It was:"PHONE NUMBER." "ADDRESS."Hey buddies, if you're having a bad day, if you're understaffed like many other places, I feel for you guys. Things will get better. But if you really hate your job. Go find another.
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March 2023 by Cccarl77
There's a pharmacist who doesn't seem willing to help
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March 2023 by Mariana Frias Vega
20230207 @Walgreens the store was clean _ well-organized, staff was helpful, patient \u0026 courteous. Thank u James! I appreciate you all! Mahalo mil ??????????? -MarianaFriasVega♎☯️??. P.S. #FundamentalsRights of which #HumanRights are a part of states that (obvs) restrooms \u0026 resting areas like a few chairs must be available in all public businesses. Think of disabled people please! We can't be on our feet or without a restroom for too long bc, well, we are #disabled (NOT ABLE! Literally).
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February 2023 by Google user
20230207 @Walgreens the store was clean _ well-organized, staff was helpful, patient \\u0026 courteous. Thank u James! I appreciate you all! Mahalo mil ??????????? -MarianaFriasVega♎☯️??. P.S. #FundamentalsRights of which #HumanRights are a part of states that (obvs) restrooms \\u0026 resting areas like a few chairs must be available in all public businesses. Think of disabled people please! We can't be on our feet or without a restroom for too long bc, well, we are #disabled (NOT ABLE! Literally).
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February 2023 by Dane I.
Go to place for printing. They frequently have coupons and deals on their website. Online ordering is pretty simple. I usually use canva to make the posters then printing photos or prints is super easy. Their online portal is a little finicky, but manageable. I've gotten everything printed here from holiday cards to senior posters for graduation (which is more important than holiday cards IMO) don't ask my wife. I'd recommend.
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December 2022 by Maritess C.
We occasionally go to this location to pick up random items. We Also check out the sales items here. I picked up a Maybelline face powder. I'm excited to try it out. We found miscellaneous and random items. I like shopping here but this area seems like there are random people hanging around at night. Just doesn't feel safe for me if I come here at night. We came here during the day which seems okay. Parking is around the building. They seemed really busy right before Christmas. I only come here if I am in the neighborhood or if we are close by. They have what you need. There's also a pharmacy here but I don't go to this pharmacy. Just an okay location.
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October 2022 by Rebekah L.
I had to take my mother to get her COVID-19 booster and since Walgreens' Pharmacy was one of the only locations in town that provided the Moderna option, I scheduled an appointment for her at this Walgreens location. I have not visited this Walgreens in years but I appreciate that it is easy to get to and has ample parking with wide parking spaces (meaning if there's a jackhole who doesn't know how to park, that's on them). We were able to get a stall right up front and then headed towards the back of the store on the left where the pharmacy is located. One of the reasons why I chose this Walgreens was because the experience my husband and I had getting the COVID-19 booster at the Kailua Walgreens was not the greatest, so I figured that this location may be better. But it took about 10-15 minutes for anyone to acknowledge us due to a shortage in staff (there were only two staff members from what we could see not including the pharmacist) and once they did, they had us wait in the little lobby they have set-up on the side (further left from the actual pharmacy, and there's actually two separate little lobby areas). We waited for another 30 minutes where the staff member who checked us in would periodically pop in to ask for information or for us to fill out a form. The Kailua Walgreens also did the same and for me, I still don't understand why they don't ask for the person's information all at once rather than multiple times prior to the actual appointment. The pharmacist finally called for my mom at 12:00pm, even though we were scheduled for 11:30am, and then we had to wait for another 30 minutes to make sure she was okay before we could leave due to her allergies. So we spent the next 30 minutes looking at all the snacks (well, I looked at all the snacks...and bought far too many gummy candies that my mom had to scold me while in the checkout line lol). Overall, I like the convenience of this Walgreens location and was quite surprised at the variety of items they had (this location is like a mansion compared to the Kailua Walgreens) but I think the pharmacy section needs more work and it seems like it is not just this location. I would have been more understanding if we were walk-ins looking for an appointment or there was an emergency but why have people make an appointment at all if they won't be seen at the scheduled time anyway? The only saving grace of this location was the gummy candies (two of which I have already devoured) and the sweet cashier at check-out who noticed my mom and I bickering over who would pay for the snacks and/or lunch and helped me distract my mom long enough so that I could pay.
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August 2022 by Bubba S.
Great variety of items at a fair price with great variety of items and a pharmacy too! A must
